Job Description

We are looking for an On-Call Receptionist to perform a variety of administrative and clerical tasks. As a Receptionist, you will be our residential community's first point of contact. Duties include offering administrative support across the organization and welcoming guests, residents, and their families. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies promptly and effectively while streamlining office operations. Multitasking and stress management skills are essential for this position.

$12.75 per hour

Time and a half for all hours worked on company-recognized holidays

Shift Details:

Saturday and Sunday: 3pm - 11pm

Opportunity to pick-up open shifts, if desired

Responsibilities

• Greet and welcome guests, residents, and their families upon arrival
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable
• Provide basic and accurate information in person and via phone/email
• Maintain security of community and infection protocol by following safety procedures and controlling access via the reception desk (monitor logbook, health screenings for all employees and visitors, etc.)

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Benefits

University Village offers part-time employees paid time off in addition to participation in the 401k with company match and free meals!

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