Job Description

Job Description

Job Description

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

Catholic Charities operates 18 community centers and 10 homeless shelters and serves the poor with multi-faceted programs, including: after-school childcare; immigration, refugee, youth employment and psychological services; homework assistance and tutoring; English as a Second Language (ESL) and General Education diploma (GED) classes for adults; and services for homebound seniors and pregnant and parenting youth. In this way, Catholic Charities maintains a continuum of care for clients as they move from vulnerability to self-sufficiency.

The person in this role administers all aspects of a large residential service complex, including multiple residential programs and services. Oversees policy development, residence operations, fundraising, public relations, budgeting, staffing, and program creation and implementation. Oversees the provision of quality residence services to needy populations. Plans and implements residence programs. Supervises, assigns, instructs, trains, and evaluates complex staff. Prepares budget and monitors and approves expenditures. Participates in fundraising activities. Serves as community liaison – establishes and maintains cooperative relationships with other agencies and community groups. Prepares required reports and proposals. May supervise the work of employees and/or volunteers.

Essential Duties and Responsibilities

• Oversees all shelter operations, ensuring the facility’s safety and general upkeep.
• Resolves personnel problems
• Enforces existing policies.
• Creates new policies to accommodate program changes.
• Initiates and maintains public contact with community agencies, private citizens, and groups for fundraising purposes or activities.
• Develops and oversees budget, reviews purchase transactions, and monitors flow and supplies.
• Will conduct community needs assessments prior to program development.
• Monitors and approves staff and volunteer schedules.
• Supervises, assigns, instructs, trains, and evaluates assigned staff.
• Maintains records required by funding sources.
• Participates in various community meetings representing Catholic Charities.
• Maintains a Fundraising Auxiliary.
• Seeks funding from pubic and private sectors.
• Attends regular regional meetings.
• Participates as a member of the Quality Assurance Team to represent Housing/Shelters Responsible for implementation, monitoring, and reporting on the quality assurance plan, standards, and objectives for shelters.
• Develops objectives and plans for staff training and development.
• Participates on program evaluation activities related to quality assurance.
• Helps assess agency training needs and implements training programs to meet those needs.
• Coordinates advocacy issues that surround Housing and Shelters.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Participates in the development of future Housing or Shelter Programs.
• Actively seeks and evaluates funding sources, State, County, Federal and private sources to maintain and expand shelter and housing related services and facilities
• Performs related duties as required.

Education and/or Experience

• Bachelor’s degree in a related field.
• Five to seven years of related experience including three years of management and supervisory experience.

Knowledge, Skills and Abilities Knowledge:

• Shelter operations.
• Emergency health care procedures.
• Fundraising techniques.
• Principles of supervision, training and performance evaluation.
• Applicable state and federal laws and regulations.
• Appropriate handbooks and reference manuals.
• Applicable contracts.
• Catholic Charities’ policies, procedures, and organization.

Skills and Abilities:

• Display sensitivity, tact, and responsiveness in various situations and needs.
• Direct, evaluate, train, and supervise the work of assigned personnel.
• Communicate effectively in written and oral form.
• Develop and maintain effective working relationships.
• Use independent judgment and initiative.
• Handle public contact and relations effectively.
• Maintain accurate and orderly records.
• Organize and direct multiple activities.

Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment.

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Supplemental Insurance (life, Accident, disability insurance, etc.)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days – 12 days per year
• Sick time – 10 days per year
• Short- and Long-Term Disability
• 13 holidays per year for regular f/t & p/t employees
• Public Service Loan Forgiveness
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking

Job Tags

Permanent employment, Temporary work, Work at office, Flexible hours,

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