Job Description

The Meditech Analyst troubleshoots, analyzes, develops and maintains Meditech’s non-clinical applications and procedures.

Responsibilities:

• Assisting users with issues received through Help Desk.
• Creation and maintenance of applications and small department specific support projects as assigned.
• Interdepartmental support including the analysis and integration of systems with Hospital initiatives within the confines of the IS Department.
• Participate and guide the design, development, testing, implementation and on-going maintenance of new and existing administrative/financial applications with a focus on Meditech Advanced Clinical systems.
• Provides on-going support and maintenance of LIVE applications including direct user support (in person and/or over the phone) during posted support hours.
• Acts as the liaison with other IT groups or business departments for system, interfaces troubleshooting and support.
• Manages and executes quality-testing efforts for projects, enhancements, and/or maintenance.
• Perform user training and be available to assist as needed in system implementations.
• Collaborate with IT, data engineering, security and compliance teams to ensure patient data privacy and adherence to regulatory requirements during the migration
• Assist management in establishing reporting requirements and developing reports.
• Shares on-call duties with other staff within Information Systems department.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
• Mentors and coaches less experienced Analysts and shares best practice on workflows.

Qualifications:

• Bachelor’s Degree or equivalent experience in healthcare, clinical application software is required.

• 5-7 years of previous experience with information systems.

• Experience with hospital environment preferred.

• Candidates must have at least three years of experience in MEDITECH Applications.

• Experience with software implementations and/or LIVE application support

required.

• Experience with user training preferred.

• Ability to self-manage assuming full ownership of overall outcomes from start to

finish.

• Ability to manage workload and competing priorities in order to complete tasks in

a timely manner.

• Meditech report writing or programming (NPR) experience strongly preferred.

• Working knowledge and understanding of HL7 standards and implementation

preferred.

• Understanding of organizational processes and standard operating procedure

(SOPs)

• Advance knowledge of MS Office suite skills including Word, Excel and Outlook .

• Strong customer relations with exceptional verbal and written communication

skills.

• Ability to recognize and strictly protect confidential and sensitive information with

upmost strict discretion when sharing or disseminating information.

• Positive attitude and professionalism on a daily basis.

• Willingness to work non-standard and/or extended hours as necessary.

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