Job Description
The Meditech Analyst troubleshoots, analyzes, develops and maintains Meditech’s non-clinical applications and procedures.
Responsibilities:
- Assisting users with issues received through Help Desk.
- Creation and maintenance of applications and small department specific support projects as assigned.
- Interdepartmental support including the analysis and integration of systems with Hospital initiatives within the confines of the IS Department.
- Participate and guide the design, development, testing, implementation and on-going maintenance of new and existing administrative/financial applications with a focus on Meditech Advanced Clinical systems.
- Provides on-going support and maintenance of LIVE applications including direct user support (in person and/or over the phone) during posted support hours.
- Acts as the liaison with other IT groups or business departments for system, interfaces troubleshooting and support.
- Manages and executes quality-testing efforts for projects, enhancements, and/or maintenance.
- Perform user training and be available to assist as needed in system implementations.
- Collaborate with IT, data engineering, security and compliance teams to ensure patient data privacy and adherence to regulatory requirements during the migration
- Assist management in establishing reporting requirements and developing reports.
- Shares on-call duties with other staff within Information Systems department.
- Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
- Mentors and coaches less experienced Analysts and shares best practice on workflows.
Qualifications:
- Bachelor’s Degree or equivalent experience in healthcare, clinical application software is required.
- 5-7 years of previous experience with information systems.
- Experience with hospital environment preferred.
- Candidates must have at least three years of experience in MEDITECH Applications.
- Experience with software implementations and/or LIVE application support
required.
- Experience with user training preferred.
- Ability to self-manage assuming full ownership of overall outcomes from start to
finish.
- Ability to manage workload and competing priorities in order to complete tasks in
a timely manner.
- Meditech report writing or programming (NPR) experience strongly preferred.
- Working knowledge and understanding of HL7 standards and implementation
preferred.
- Understanding of organizational processes and standard operating procedure
(SOPs)
- Advance knowledge of MS Office suite skills including Word, Excel and Outlook .
- Strong customer relations with exceptional verbal and written communication
skills.
- Ability to recognize and strictly protect confidential and sensitive information with
upmost strict discretion when sharing or disseminating information.
- Positive attitude and professionalism on a daily basis.
- Willingness to work non-standard and/or extended hours as necessary.
Roseland Community Hospital
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