Communications Manager Job at Cleveland Museum of Art, Cleveland, OH

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  • Cleveland Museum of Art
  • Cleveland, OH

Job Description

Job Description

Job Description

The Communications Manager supports the day-to-day operations of the museum’s Communications department. Reporting to the Director of Communications, this mid-level role is responsible for implementing communication strategies across channels, producing high-quality content, and collaborating with internal and external stakeholders to promote the museum’s exhibitions, events, and initiatives.

Requirements and Key Competencies

  • Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
  • A minimum of five years of relevant experience, or a combination of education and experience demonstrating equivalent knowledge and skills.
  • Demonstrated leadership skills and the ability to manage multiple projects with precision and efficiency.
  • Proven excellence in verbal and written communication.
  • Strong analytical, decision-making, and problem-solving capabilities.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • High attention to detail and ability to manage competing priorities and deadlines.
  • Comfort interacting with a diverse range of stakeholders including staff, media, donors, and the general public.
  • Commitment to excellence, professionalism, and discretion.
  • Uphold the professional standards of the field and maintain the museum’s reputation.
  • Adhere to the museum’s code of ethics and avoid conflicts of interest.
  • Respect the diversity of the museum’s staff, volunteers, and audiences.
  • Maintain confidentiality and comply with all museum policies and procedures.

Responsibilities

Strategic Communications and Content Development

  • Assist in developing and executing communications strategies with the Director of Communications.
  • Write copy for a variety of platforms, including the press releases, media communications, museum website, email communications, Cleveland Art (membership magazine), marketing collateral, and other exhibition-related materials.
  • Support the Digital Communications Manager by assisting in content creation for social media posts and other digital channels.

  • Manage workflow and deadlines for exhibition and campaign communications.

Media and Public Relations

  • Respond to media inquiries and coordinate approvals and asset collection for media use.
  • Develop and maintain relationships with media outlets, influencers, affiliate groups, and external partners.
  • Coordinate and organize photo shoots, including scheduling and liaising with internal teams and photographers.

Project Management and Internal Collaboration

  • Collaborate cross-departmentally to gather communications assets, including fact sheets, images, checklists, and curatorial narratives.
  • Assist with posting digital content as needed.
  • Attend internal planning and programming meetings and represent the museum on external committees when appropriate.
  • Track and report on media coverage, campaign performance, and internal communication initiatives.

Application Materials: Please submit a cover letter, resume, and contact information for 3 professional references

Salary range: $50,000 - $55,000, Full-time work is 35 hours per week; occasional overtime might be necessary.
The position comes with a generous package of benefits, listed below.

Full-time Benefits include:

  • Partner level membership to CMA
    • Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
    • 50% off admission to select ticketed exhibitions for members' guests
    • Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
    • Priority registration and discounts for museum art classes for adults and children
    • 20% discount in the museum store
    • 10% discount in the museum restaurant and café
    • Annual subscription to Cleveland Art members magazine
  • Free Garage Parking
  • Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.
  • Medical
  • Dental
  • Vision
  • Life and Accidental Death and Dismemberment Insurance
  • Voluntary Life
  • Short Term Disability
  • Long Term Disability
  • HSA
  • FSA

Job Tags

Full time, Temporary work,

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