Job Description

Job Description

Job Description

Groove Toyota is actively hiring for a Automotive Parts Counter Associate to join our growing team in Englewood, CO.

What We Offer:

• Competitive pay and opportunity for advancement
• An opportunity for financial growth with a career path
• Flexible schedule with paid time off that accrues from day one of employment
• Uniforms provided
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(K) with employer contribution
• Health and Wellness membership reimbursement up to $75.00 per month
• Tuition reimbursement towards automotive education
• Employee discounts
• Fun team atmosphere

Position Overview:

The Parts associate sells parts to customers over the counter or on the phone and ensures that every customer understands parts delivery ETAs and associated charges. Retail and/or wholesale parts sales will be accurately transacted by the Parts associate and will ensure customer inquiries are addressed promptly. The Parts associate gives a positive impression to every customer regarding their overall parts experience at the dealership.

This position is commission-based and income opportunity ranges from $55,000 - $65,000

Who You Are:

• You enjoy working with customers and can go above and beyond for the customer
• You are knowledgeable about sales.
• You have prior-automotive experience
• You are a team player and can work independently when required
• You have exceptional communication, organization, and follow-up skills
• You can work with technology, such as computers, tablets, and telephones
• You can work in a fast-paced environment
• You have a strong sense of urgency
• Able to work 2 Saturdays a month

Essential Functions:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line
• Pull purchased parts from stock
• If the part is not in stock, determine availability and submit a special order if requested by the customer
• Answer phone calls, providing price quotes and other information
• Set up orders for daily shipment, delivery, or pick-up
• Verify ''will call'' and ''back-order'' files weekly and return to vendors, or stock those items not required
• Solicit assigned accounts by phone
• Assist Service Technicians in selecting parts needed for repairs in the process
• Order parts not in stock if, after discussion with ASM, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
• When doing business with regular cash customers, ensure that their "cash account'' numbers are recorded to assure proper customer tracking
• When a credit card is declined, notify the credit department. If they are not available, either decline to charge the purchase or release the credit hold following the dealership's guidelines
• Keep front and rear counter areas clean and uncluttered
• Participate with the Parts Manager in maintaining a Lost Sale Tracking program

Requirements

• At least 18 years of age
• Ability to pass a pre-employment background check and a drug screen for illegal substances
• Authorized to work in the United States
• At least two years of experience in an automotive dealership parts department environment
• One year or more of experience as a Toyota/Lexus parts counter person is preferred but not required

Who We Are:

Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience that is tailored to individual and diverse needs.

Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado with over 15 automotive dealerships throughout Colorado, New England, and Wyoming.

To learn more about Career Opportunities with Groove Auto visit us at

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