Job Description

Solutions Engineer - 75-Employee Series B - AI-first CRM - 2,000 Active Customers - REMOTE - $160k to $200k OTEBravado represents a privately-held A.I.-first CRM company that is more highly rated than Salesforce and HubSpot on G2 (4.8), ProductHunt (5.0), and Glassdoor (5.0).This 75-employee, Series B firm ($64 million in total funding), which has more than 2,000 active clients worldwide, is hiring a U.S.-based Solutions Engineer to guide our highest-value customers through onboarding, implementation, and technical solutioning. You’ll play a hybrid role spanning pre-sales and post-sales and work from the SF or NYC metro areas.SolutionOur client’s platform is a flexible, collaborative CRM (Customer Relationship Management) designed for modern go-to-market teams. Unlike traditional CRMs, we offer unmatched adaptability—letting users shape the platform around their data, workflows, and tools.It’s become the CRM of choice for fast-scaling startups who demand AI-native software that evolves with them.Role• Individual contributor role. This will be remote to start, and by 2026 it will by hybrid.• $112k to $140k base, 160k to $200k OTE, with equity and full Sequoia-backed benefits (401k, vision, dental, medical, generous PTO, and hardware stipend).• Serve as the technical lead for our most strategic accounts—owning onboarding, solution design, training, and API-level configuration.• Lead pre-sales discovery, demo, and solutioning calls in partnership with Account Executives• Architect custom solutions spanning our data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products.• Work closely with Product, Engineering, and Marketing to inform roadmap and customer strategy.• Ideal candidates bring 3+ years of SaaS experience in a technical customer-facing role, and can fluently explain APIs, data architecture, and SaaS integrations.Culture• 5.0 Glassdoor. One employee says: “High bar for talent, very smart ICs … culture of working hard and getting things done … kind, decent colleagues.”• Hiring manager Zev Lebowitz joined in 2023 after leadership roles at Rippling and Pilot.• Customers say things like: “We rebuilt our GTM stack with (COMPANY) in under 90 days while growing pipeline 500%.”• Remote-first culture with global team offsites — past retreats include Barcelona, Lisbon, Malta, and Split.Official Job DescriptionAbout the roleOur Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt our solution quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.What you'll doBecome an expert in all areas of our product and how it’s deployed across industries and departmentsGuide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact byArchitecting custom solutions spanning our data model, no-code workflow builder, API, reporting engine, and integrations with other GTM productsLeading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in personConsulting on general RevOps and GTM-tech best practicesPartner with Account Executives during the sales process to close our largest new business dealsIndependently manage customer’s post-sale onboardingServing as the relationship owner for our top accountsInternally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use the solution, and how it fits into the broader sales-tech ecosystem, to company strategyWhat you'll bring3+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-saleExpertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS productsDeep technical understanding of the B2B tech ecosystem, ideally in GTM TechFamiliarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and successWhat we offerCompetitive OTE of $160,000 - $200,000 OTEEquity in an early-stage tech company on an incredible trajectoryMedical, dental, and vision coverage through Sequoia One401KEnhanced family leaveTeam off-site in fun places! (We've been to Barcelona, Lisbon, Malta and Split so far)Remote working and flexibilitySeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionAnalyst, Project Management, and SalesIndustriesSoftware Development, Human Resources Services, and IT System Custom Software DevelopmentReferrals increase your chances of interviewing at Bravado by 2xGet notified about new Solutions Engineer jobs in San Francisco Bay Area.San Francisco, CA $180,000 - $200,000 3 weeks agoSan Francisco, CA $65,000 - $78,000 3 weeks agoLead Engineer– Infrastructure OperationsSanta Cruz, CA $120,000 - $160,000 1 week agoPalo Alto, CA $125,000 - $140,000 1 month agoSan Jose, CA $120,000 - $144,000 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Bravado

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