Job Description

Job Description

Job Description

Salary: $18 per hour

ABOUT MID-MAINE HOMELESS SHELTER & SERVICES

MMHSS is one of Maine's mostinnovative and inclusive emergency homeless shelters. Our low-barrier shelter welcomes everyone, including people struggling with addiction, mental illness, or a history of incarceration. We believe in harm reduction and supporting our guests as they seek to find permanent housing solutions. Hope starts here.

JOB SUMMARY/GENERAL DESCRIPTION OF PURPOSE:

The person in this position is responsible for maintaining a safe, friendly, positive, and comfortable atmosphere for all guests. Provides leadership by supervising guests and volunteers, while ensuring that the Homeless Shelter policies and procedures are followed. Provides intake to emergency guests; completes routine and/or assigns Shelter maintenance tasks; prepares nutritious evening meals or assigns the task to volunteers and/or guests and supervises the process. Receives and documents donations made to the shelter. The Shelter Attendant works as a member of the Homeless Shelter team to best meet the needs of Shelter guests and works to contribute to the communitys prevention of homelessness.

POSITION TITLE:
Shelter Attendant

POSITION TITLE: PT Weekends

JOB SUMMARY/GENERAL DESCRIPTION OF PURPOSE:

The person in this position is responsible for maintaining a safe, friendly, positive, and comfortable atmosphere for all guests. The Shelter Attendant works as a member of the Homeless Shelter team to best meet the needs of Shelter guests and works to contribute to the communitys prevention of homelessness.

PRIMARY JOB DUTIES:

• Establishes and maintains professional boundaries in working with guests, staff, volunteers, and the public.
• Prepares snacks and meals as needed when Kitchen Manager is unavailable
• Documents shift notes and specific incidents accurately and appropriately to ensure the next shift has all of the necessary information.
• Completes shift swap-over including walk-through.
• Assures all guests are signed in and out of the shelter on time and all valuables, including medications, are secured according to policy and practices
• Provides intake to emergency guests, documenting all required information.
• Support guests with housework chores assisting guests with completing their weekly duties.
• Receives and documents any donations made to the Shelter.
• Attends staff meetings and comes prepared to actively participate.
• Exhibit a positive professional attitude with guests, co-workers, clients, partners, and within the community. Exhibit self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being team and guest-oriented and willing to assist where/when needed.
• Supporting and descalating guests as needed.
• Supports guests utilizing behavioral and hygiene plans.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

REQUIRED QUALIFICATIONS:To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

SKILLS/ABILITIES:

• Outstanding time management, prioritization, and multitasking abilities.
• Excellent interpersonal skills.
• Effective communication includes speaking, writing, and active listening.
• Highly organized with the ability to work independently as well as in a team environment.
• Proficiency in Microsoft Office applications, technology, and general office equipment.
• Ability to comprehend and interpret rules, regulations, and procedures while maintaining confidentiality.

BENEFITS:

• 13 Paid Holidays
• Flexiblescheduling
• Retirement 403(b)
• Advancement opportunities within the organization
• Health Insurance for full-time positions (Including medical insurance and free dental, vision, and short-term disability)
• EBT Time Off (Vacation/Sick/Personal Leave)
• Employee Assistance Program

FREE TRAINING PROVIDED:

• MANDT
• CPR/AED
• NARCAN
• BRAVE SYSTEM
• PANIC BUTTON
• SAFETY
• BOUNDARIES
• CYBER SECURITY
• MANDATED REPORTER
• LOW BARRIER/HARM REDUCTION
• ADULT MHFA

Mid-Maine Homeless Shelter & Services is an EEO Employer. MMHHS will not tolerate discrimination based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. In addition, MMHSS will not permit harassment, sexual or nonsexual, of any employee or applicant for employment.

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