Job Description

Job Description

Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary :

The Mail Clerk will be responsible for processing funded files to ensure the efficient use of company resources and technical capabilities, for the secured collateral held by Stellantis Financial Services and our Custodian.

Essential Duties and Responsibilities:

• Perform clerical duties as needed such as filing, scanning, photocopying or faxing
• Accept deliveries and notify appropriate employee.
• Correct and reissue misdirected mail. i.e., return mail.
• Monitor and process scan requests that are submitted to the SCAN mailbox.
• Collaborate with manager and IT to resolve any software issues with the scanner or images.
• Receive and track funded files and organize for scanning and prepares collateral file in accordance with established guidelines.
• Assist with scanning documents for SFS, including but not limited to, the funded file, payoff documentation for refinanced loans, returned contracts files, contract title paperwork and disputes.
• Prepare and forward collateral files to our Custodian as requested, in accordance with established guidelines.
• Perform light receptionist duties such as answering and directing inbound phone calls, greeting visitors and accepting deliveries.
• Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
• Other duties may be assigned; responsibilities and activities may change.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Entry-level, no experience required.

Education:

• High school diploma or a general education degree (GED).

Skills Required:

• Strong attention to detail and accuracy.
• Good oral and written communication.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Prior knowledge of MS Excel and MS Word software.
• Typing/keyboarding skills of 30+ wpm.

• Overtime required – as required on an as needed basis.

Qualifications Preferred:

• Experience – Minimum 6 months of clerical experience.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel may be required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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