Job Description

IDR is seeking an IT Change Manager to join one of our top clients in Brentwood, TN. This role is pivotal in managing and overseeing the Change Management process to ensure seamless implementation of changes with minimal risk and disruption. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Change Manager:

• Manage the complete Change Management process, including standard, normal, and emergency changes, ensuring alignment with ITIL best practices and organizational policies.

• Collaborate with IT teams, business units, and vendors to ensure successful change implementation and continuous improvement in change processes.

• Facilitate Change Advisory Board (CAB) meetings, ensuring proper approvals and compliance with governance standards.

• Develop and maintain comprehensive documentation for change processes and policies, while identifying opportunities to optimize workflows and automation.

• Monitor key performance indicators (KPIs) and service level agreements (SLAs) related to change management, generating reports and dashboards to track performance and compliance.

Required Skills for IT Change Manager:

• Minimum of 3 years of experience in IT Change Management with a strong understanding of the ITIL framework and best practices.

• Proficiency in Change Management modules and excellent communication, organizational, and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• ITIL v4 Certification is a plus, along with System Administrator or Implementation Specialist certification.

• Experience in large-scale enterprise environments is advantageous.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Job Tags

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