Job Description

Field Service Technician I – Copiers & Printers (Digital Imaging Equipment) Join Canon USA as a Field Service Technician and support our clients by maintaining and repairing Canon‑supported copiers, printers, and imaging equipment. Responsibilities Providing on‑site maintenance, diagnostics, and repair of copiers, printers, and MFPs in line with Canon’s Service and Parts Standards. Identifying and reporting product failure trends and serviceability issues to management with accurate documentation. Maintaining up‑to‑date technical information, Field Service Reports, Expense Reports, and Canon property. Meeting customer needs by delivering efficient, responsive, and accurate maintenance in the field, shop, or on‑site. Delivering high levels of customer satisfaction through clear communication and dependable support. Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets. Qualifications High school diploma or equivalent. Basic understanding of internet environments and ability to successfully complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Valid driver’s license and acceptable driving record (required for travel). Capacity to obtain security or other clearances required by customers to enter their premises. Ability to lift 50 pounds and be active >50% of the time (walking, standing, stooping/kneeling). In accordance with applicable law, the anticipated rate for this role is $19.00–$26.31 hourly. The role is eligible for a transportation allowance. Company Overview Canon USA is a leader in imaging technology, solutions, and services, with a strong commitment to innovation, quality, and sustainability. Benefits Competitive compensation and benefits package (medical, dental, vision, 401(k), profit sharing, etc.). Employee referral bonus. Employee discounts. “Dress for Your Day” attire program. Volunteer opportunities. Welcome kit and official merchandise. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We do not sponsor visas; applicants must be legally authorized to work in the United States. #J-18808-Ljbffr Canon USA

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