Job Description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

What You Will Achieve

• Develop and manage daily and annual workflows for all maintenance activities, establishing priorities and objectives for upcoming projects.
• Respond promptly to all facility-related issues within stores, recommending strategic solutions and coordinating with appropriate vendors and contractors to ensure cost-effective and timely resolutions.
• Create budgets and timelines for all maintenance projects, ensuring alignment with business needs, such as scheduling repairs during appropriate hours.
• Build relationships and consistently follow up with vendors, contractors, and external agencies to ensure project execution aligns with deadlines, budget, and quality standards.
• Understand and prioritize health and safety concerns, including building and fire codes, and ensure all maintenance activities are compliant.
• Maintain regular communication with Store Management, Regional Managers, and other departments (Operations, HR, etc.) to keep all parties informed about project status and updates.
• Work closely with the design team to maintain the POP MART brand image during project execution and assist in reviewing initial visual tool orders.
• Issue monthly reports detailing maintenance activities, including time spent, costs, and store involvement. Provide status updates to upper management as required.
• Manage the maintenance budget, create purchase orders for all project invoices, and monitor expenses to ensure cost control.
• Coordinate with third parties, such as building owners and city officials, as necessary, to facilitate project execution.
• Track and manage the specific needs of A/C, HVAC, fixtures, and other assets at each store location.
• Participate in all store closings to ensure proper handling of maintenance needs.

What You Will Need

• A minimum of 4 years of experience as a Facilities Manager or Project Manager, preferably in a retail environment.
• A 4-year degree or an equivalent combination of education and relevant work experience.
• Strong familiarity with the retail or wholesale industry, including multi-site management experience.
• Comprehensive knowledge of ADA codes and regulations (e.g., water leaks, clear pathways, trash management, and functioning elevators) and maintaining safe conditions for both employees and customers.
• Proficiency in Microsoft applications, including Word, Excel, and PowerPoint; knowledge of AutoCAD is preferred.
• Proficiency in budget management, time management, prioritization, and organizational skills.
• Exceptional problem-solving and negotiation abilities, with sophisticated written and verbal communication skills.

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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