Job Description

Job Description This position is responsible for standard level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support. Responsibilities Provides support to stakeholders through analyzing and diagnosing problems to determine resolution. Gathers, validates, and translates technological requirements into design and development specifications while providing product management. Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes, hardware). Documents and recommends workflow changes and technical/functional designs needed to support business requirements. Partners with external vendors to support related third‑party applications including integration, implementation, support, and troubleshooting. Solves common issues, incidents, and problems according to agreed service levels and department standards. Serves as PM and completes PM functions for small to mid‑size projects with multiple teams. Collaboratively works with peers, internal and external stakeholders, and vendors. Follows documentation and change management standards. Participates in development of training and knowledge‑based materials for use by peers, end‑users, and team members. Configures and integrates electronic and mechanical hardware with software products to meet functional criteria. Develops and understands business reporting needs for end users. Participates in on‑call and command center responsibilities, if applicable. Assists in developing and maintaining testing plans and scripts to verify system outputs and integrity. Attends and participates in team, project, and department meetings to increase awareness and information flow. Works with project requestor to complete the minimum viable product of a demand in ServiceHub. Requests resources for projects and enhancement work using ServiceHub Resource Plan process. Skills Data Innovations experience. Proficiency in Microsoft Office Suite (Excel, pivot tables, Visio, Project, PowerPoint, Word). In‑depth business and application knowledge and experience. Knowledge of system analysis and operating systems. Strong problem definition and data collection skills. Ability to read, analyze, and interpret industry periodicals and technical procedures. Strong written communication skills. Blood bank/pathology/microbiology clinical knowledge and expertise. Required Qualifications Education Bachelor's degree preferred in laboratory technology, information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon supervisory and HR approval. Experience Two (2) years of work experience, or actively working toward a bachelor's degree with 4 years’ experience within a related area. Certifications Beaker CP certified or accredited and/or Beaker AP certified or accredited. Location Peaks Regional Office, Broomfield, Colorado. Schedule and Compensation 40 scheduled weekly hours. Salary range $32.10 – $50.57 per hour, based on experience. Benefits We provide a generous benefits package covering health, wellness, and financial security. Learn more about our comprehensive benefits package. Equal Opportunity Employer Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Intermountain Healthcare

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