Job Description

Under general supervision, this position manages specific functions of the warehouse and operations including warehouse, temporary contracted workers, carriers, and/or company drivers including receipt, inventory, material handling, and safety of goods coming through the warehouse. Provides general oversight of operations that ensures a safe, reliable environment, and works with internal and external contacts to ensure accurate management, routing, and delivery of inventory. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts. Occasional travel for training, meetings, and account coverage may be necessary as the business need arises. Key Responsibilities: Manage the daily warehouse operations of processing inventory in compliance with established internal controls; ensure the timely and accurate processing of goods to customers and/or vendors and the maintenance, cleanliness, and proper environment of the warehouse. Build and maintain positive professional relationships with personnel to minimize turnover and maximize ongoing productivity. Assist with on-time service and meet customer requirements, including managing exceptions on freight and ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road. Communicate operational safety standards, warehousing, material handling, and shipping requirements; take proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met. Work with personnel and/or drivers to resolve service issues, routing receipt, inventory, material handling, and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes. Perform administrative duties such as payroll, management of the Net-Revenue budget, safety event reviews, filing and documenting, defect documentation, resolving pay issues, invoicing, and/or creating operational or financial reports. Maximize efficiency of operations and profitability, make recommendations for continuous improvement, and measure key performance indicators for both operations and warehouse processes. Utilize personnel management including training and orientation of personnel, and assistance with internal and third-party (customer) systems. Fill in for absent or unavailable personnel and on special projects related to optimizing operations and achieving profitability. May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc. Assist in yard management as part of daily tasks. Minimum Qualification: High School Diploma/GED AND 2-3 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed. Demonstration of skills and abilities through education, certifications, military, or other experiences including customer service skills, ability to process information with high accuracy, conflict resolution, decision making, adaptability, relationship building, communication, and influence. Preferred Qualifications: Bachelors in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, &/or equivalent military experience. Experience in distribution, warehouse operations, training others, and ability to fulfill physical requirements (lift/move appliances up to 100 pounds). This position is not eligible for employment-based sponsorship.

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