Job Description
Description of Duties:
Operates computer to prepare the meter reading devices for use by the Meter Readers each day. Communicates between meter reading and billing department taking files from master computer to set meter reading devices with current customers for each billing cycle. Programs all meter reading devices for field reading collection. Inputs each billing cycle into the system for communication between meter readers for each customer who reports problems in recovering proper readings. Analyzes any discrepancies in readings, and prepares the work orders to recover information. Processes all information recovered and updates the master computer for billing calculation. Inputs responses at times of readings to create work orders for repairs, construction, and historical purposes. Performs all meter detector check reporting, and works with the Meter Reader department to ensure checks are performed. Maintains annual BPAT testing log, and sends out customer notification regarding required BPAT testing. Ensures that all BPAT testing is completed as needed. Participates in job specific training, and other various required corporate training programs. Complies with federal and state regulations and all established corporate policies and procedures. Other duties as may be assigned.
Job Requirements :
A self-starting individual who possesses a high school diploma or GED. At least 1 year prior working experience at a water supply corporation or public utility is required. Ability to operate a 10-key calculator is needed. Must possess good written and oral communication, organizational and interpersonal skills. Problem solving and the ability to prioritize tasks are essential. Must have working knowledge of Microsoft Word and Excel. Visual and mental concentration are necessary for accurately performing tasks, working at a computer for long periods of time in a fast paced environment and handling frequent interruptions. Position requires extended periods of sitting in front of a computer and requires the ability to frequently lift/move up to 10 lbs. and occasionally up to 25 lbs. Must be bilingual (verbal and written) in English and Spanish.
Preferences :
Prior experience working at a public utility with a meter reader department is preferred.
Company DescriptionThe North Alamo Water Supply Corporation is a legally chartered corporation operating under the laws of the State of Texas for the purpose of furnishing a potable water and wastewater utility service for rural residents of eastern Hidalgo County, Willacy County, and northwestern Cameron County as described in Certificates of Convenience and Necessity Nos. 10553 and 20645 (CCN). The Corporation’s CCN boundary encompasses 973 square miles and either surrounds or is adjacent to 16 cities and/or communities that operate public water systems.
The system presently serves more than 56,000 meter connections, which include households, numerous businesses, 24 schools, and six other Public Water Systems, from six surface water treatment plants and one reverse osmosis treatment plant. The 44,900 meter connections represent an estimated population of nearly 180,000. The surface water treatment plants treat surface water conveyed by six irrigation districts. The original source of the raw water is the Rio Grande River. The reverse osmosis treatment plant treats brackish groundwater. Of these meter connections, approximately 2,000 are also served by the corporation’s wastewater system. The corporation’s operating policies, rates, tariffs and regulations are formulated and implemented by a nine-member Board of Directors elected by the members of the Corporation.The North Alamo Water Supply Corporation is a legally chartered corporation operating under the laws of the State of Texas for the purpose of furnishing a potable water and wastewater utility service for rural residents of eastern Hidalgo County, Willacy County, and northwestern Cameron County as described in Certificates of Convenience and Necessity Nos. 10553 and 20645 (CCN). The Corporation’s CCN boundary encompasses 973 square miles and either surrounds or is adjacent to 16 cities and/or communities that operate public water systems.\r\n\r\nThe system presently serves more than 56,000 meter connections, which include households, numerous businesses, 24 schools, and six other Public Water Systems, from six surface water treatment plants and one reverse osmosis treatment plant. The 44,900 meter connections represent an estimated population of nearly 180,000. The surface water treatment plants treat surface water conveyed by six irrigation districts. The original source of the raw water is the Rio Grande River. The reverse osmosis treatment plant treats brackish groundwater. Of these meter connections, approximately 2,000 are also served by the corporation’s wastewater system.\r\n\r\nThe corporation’s operating policies, rates, tariffs and regulations are formulated and implemented by a nine-member Board of Directors elected by the members of the Corporation.
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