Job Description

Job Description

Job Description

Salary:

Synterex, Inc. is a consortium of highly experienced clinical development professionals specializing in medical writing, submission publishing, and clinical science and operations support. Synterex offers remote or on-site services, with a focus on providing clear, concise, accurate, and fully compliant documentation, from early drug development through post-approval. 

Synterex is seeking a detail-oriented, motivated, technology-savvy, and collaborative individual to help optimize our senior leadership team’s workflow as a virtual assistant. The virtual assistant will partner cross-functionally with other Synterex personnel, aiding with client program and relationship management and managing calendars.

Length of assignment: Permanent

Location: Hybrid; must be able to attend occasional client meetings on site as needed

Essential Duties & Responsibilities

• Assists with managing client relationships, ensuring client needs are met and prospecting future opportunities
• Answers emails and phone calls from customers
• Makes travel arrangements
• Schedules appointments
• Make cold calls to generate leads from a provided spreadsheet
• Creates content to post on the company’s social media channels
• Prepares presentations according to instructions given
• Optimizes the managers’ time by making sure that information flows between departments
• Prospectively manages calendar conflicts
• Assists with documentation of client projects
• Supports management participation in accounting and finance processes
• Analyzes administrative processes for potential areas of increased efficiency
• Creates agendas and records meeting minutes
• Ad-hoc requests as needed

Requirements

• Exceptional attention to detail
• Strong written and verbal communication
• Associate’s Degree or Bachelor’s Degree preferred (or Virtual Assistant certification)
• Over 2 years of experience in a Virtual Assistant role
• Familiarity with latest workplace technologies, including VoIP, Office 365, online calendars, and desktop sharing; ability to learn new technologies efficiently with training
• Working knowledge of spreadsheet and word-processing programs
• Excellent multitasking, time management, and organizational skills
• Ability to work with minimal supervision
• Must have a reliable Internet connection

For further information or to apply, please reach out to careers@synterex.com.  

Synterex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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