Job Description

Passaic Housing Authority

Tenant Interviewer

Section 8/Public Housing

POSITION DEFINITION: Performs responsible interviewing and referral services in establishing applicant initial and continuing eligibility for public housing and section 8 rental assistance and determining need for emergency assistance, or other available social service programs.

GENERAL DUTIES:

• Receive oral or written work assignments from his or her supervisor.
• Plans and organizes work according to standard procedures.
• Establishes priorities within work assignments.
• Interviews applicants for public housing and/or section 8, and determines their initial eligibility for housing.
• Enters and retrieves applicant personal and financial data in an electronic filing system by remote computer terminal.
• Analyzes applicant’s financial data and life circumstances and computes budget to determine program eligibility.
• Interprets and explains rules and regulations governing program eligibility.
• Advises applicants for inclusion on housing’s waiting list.
• Advises needy applicants in emergency situations in finding food, shelter services, additional funding resources, and other temporary assistance.
• Coordinates placement and continuing applicant review with other staff.
• Maintains accurate records and related files (finances, correspondence, etc.).
• Establishes and maintains contacts to gain information and to verify applicant eligibility.
• Maintains liaison function with other units within the Authority.
• Reviews client financial and family composition to verify continuing eligibility for public housing or section 8.
• Establishes and maintains case records on individuals and families.
• Prepares narrative and statistical information for the supervisor.
• Reports work accomplished to supervisor
• Processes client files for interim and annual re-examination to meet time lines.
• Other Housing Authority activities, as assigned.

JOB DESCRIPTION: Tenant Interviewer

QUALIFICATIONS PROFILE:

• A high school diploma or GED certificate.
• Two years of increasingly responsible interviewing experience or one year of full time social work/social service aide experience.
• An equivalent of work and experience.

KNOWLEDGE AND ABILITIES:

• Ability to acquire a thorough knowledge of public housing and section 8 rental assistance eligibility laws and regulations.
• Knowledge of social services and programs available in the community.
• Ability to acquire a working knowledge of Authority policies and procedures.
• Ability to interview and establish rapport with clients..
• Ability to read, interpret, and apply program rules/regulations as they apply to applicants.
• Ability to write and speak clearly.
• Ability to keep accurate case records.
• Ability to deal effectively with applicants, other agencies, and the public.

Note: The above is illustrative of tasks and responsibilities. It is not intended to be inclusive of every task or responsibility.

PHYSICAL REQUIREMINT: Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and performing repetitive motions. Must be able to perform sedentary work exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently. Must possess the visual acuity to operate office machines and to determine the accuracy, neatness, and thoroughness of the work assigned to other staff.

Persons with mental or physical disabilities are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made, because it would cause the employer undue hardship, such person may not be eligible.

LICENSE OF CERTICATE: Not applicable.

Applicants must submit cover letter, salary expectations, resume and references by clicking the Apply button.

Closing Date: September 6, 2024

EOE

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