Job Description

Req-ID: 722676
Client: State of North Carolina (NCDOT)
Role: SharePoint Business Analyst/Quality Assurance (Remote)
Location: Raleigh, NC
Duration: 12 to 24 Months
*** Webcam Interview ***


Required Skills (8+ Years):

• Experience as a Business Analyst, Application Trainer or Quality Assurance Analyst
• Experience as a SharePoint Business Analyst
• SharePoint design, testing and/or training experience with Microsoft SharePoint lists, libraries and content types
• Designing, testing and/or training experience on SharePoint and web-based content management solutions
• Strong analytical and conceptual skills
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
• Excellent organizational and presentation skills
• Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)
• Proven experience evaluating business processes and re-engineering
• Proven experience writing clear and concise technical training materials and user documentation
• Working knowledge of application development life cycle
• Understanding of NCDOT transportation life cycle business processes
• Extensive experience with Microsoft SharePoint as a designer
• Experience with SCRUM/Agile development methodology
• Experience with Azure DevOps

Complete Description:
NCDOT is seeking a SharePoint Product Specialist contractor for the Engineering Content Management group who will be responsible for managing and designing SharePoint and web-based business solutions and related materials.


The candidate must reside in the United States. If a resident of North Carolina, the candidate must be willing to come to Raleigh at their expense to pick up a laptop. If outside the state of North Carolina, use their personal computer to remote into a workstation. Position is remote with minimal in-person engagement if the candidate is local to the Raleigh area.

No computer programming/coding will be performed in this position; however, experience related to SharePoint or other web application development is required.

Description:
The North Carolina Department of Transportation (NCDOT) is seeking a Technical Specialist contractor for a 12-month engagement for the Engineering Application Services Department as an ECM Solution Designer. This person will be responsible for designing web application solutions in support of NCDOT's Permits and District Offices' business processes that are valuable to the transportation lifecycle. This individual will define and prioritize SharePoint and web based projects delivering content management and business process support on behalf of these business units, breaking down the design into work items, tracking status, managing communication and dependencies. This individual will also perform quality assurance testing, coordinate test validation and rollout for these projects, ensuring customers are informed& trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual should have experience with standard business analysis processes, quality assurance testing as well as experience with business process transformation. The individual must be knowledgeable and experienced with project management, product ownership and the system development life cycle. This individual must have proven SharePoint experience with designing custom Microsoft SharePoint lists, libraries & content types. This individual must have working knowledge designing web application solutions for NCDOT business units.

• Design SharePoint and web-based solutions to support Permits and District Offices' business processes that are valuable to the transportation lifecycle
• Break down design into clearly defined, manageable work items for the development team
• Prioritize and track progress on work items and deliverables
• Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.
• Document the program and project deliverables as assigned
• Coordinate with clients to implement re-engineered business processes
• Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes
• Draft and deliver training materials for changed business processes and IT applications
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables

Skills:

• Designing SharePoint and web-based content solutions
• Demonstrated experience in Quality Assurance testing
• Working knowledge of NCDOT Permits and District Offices' business processes
• Working knowledge of application development life cycle
• Positive interpersonal skills
• Demonstrated experience with Balsamiq

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