Job Description

Job Requirements

• Strong experience in designing and implementing ServiceNow integrations with Oracle Fusion ERP HCM using REST APIs and Integration Hub
• Expertise in configuring multiple LDAPs for foundation data import from Active Directory managing Data Sources Transformations and workflows to enable seamless exchange of vendor employee and financial data from external systems like SAP Workday SuccessFactors and Intune
• Proven ability to collaborate with cross functional teams including Oracle Fusion to enable APIs configure security roles and manage authentication using OAuth 20 and certificates
• Experience in developing and maintaining Scoped Applications using ServiceNow Studio and App Engine Studio building custom modules tables and secure APIs tailored to business needs
• In depth knowledge of creating and managing Access Control Rules ACLs to ensure appropriate security and access permissions across the platform for users roles and data objects
• Strong integration skills with multiple third-party applications e.g., Azure AD Entra ID Workday SAP using RESTSOAP APIs OAuth 20
• Proven track record in automating account provisioning updates and offboarding by integrating with identity systems like OKTAOn Premises AD enhancing user lifecycle management and compliance

Key Responsibilities

• The senior developer is a critical thinker problem solver
• Design develops configure and install technically sound solutions using best practices in ServiceNow to solve complex problems and accommodate global business needs
• Create and maintain business rules using proven advanced scripting techniques
• Create and maintain security access using ACLs via advanced scripts roles and conditions
• Effectively utilize multiple complex UI policies
• Create maintain and troubleshoot complex workflows
• Create test suites with automated test framework
• Establish intricate internal and external third-party integrations
• Proactively research features and functionality being introduced in future ServiceNow platform releases
• Create custom reports and performance analytics dashboards
• Collaborate with development manager and product owner to package and deploy code for scheduled releases
• Participate in planning designing installing testing implementing documenting and maintaining the ServiceNow platform
• Provide ServiceNow administration including upgrades patches and environment cloning
• Evaluate ServiceNow platform performance isolate and debug software problems and make recommendations for problem resolution
• Provide subject matter expertise to the ServiceNow application and ability to implement modules and other third party applications used within the environment to ServiceNow for ITSM and operations management

Requirements

• 5 years of experience as an analyst or developer
• Excellent communication skills with strong presentation and facilitation abilities
• Detailed expert knowledge of JavaScript and ServiceNow related JavaScript APIs
• Experience building custom scoped applications and Service Portal widgets using advanced AngularJS and Bootstrap techniques
• 4 years of hands-on experience developing and maintaining multiple ServiceNow instances
• ITIL standard certification ITILv3 Practitioner preferred ITILv3 Foundation recommended
• Can evaluate ServiceNow platform performance and isolate debug software problems with the vendor
• Ability to customize workflows Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform
• Ability to create detailed documentation for the platform and items implemented
• Ability to work independently with minimal direction providing technical and nontechnical support to multiple users
• Ability to work on multiple projects and under pressure time management skills are a must

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