Job Description

Senior Manager, Client Services and Lifestyle Team Detroit, MI | $170,000$190,000 + Bonus + Benefits A boutique investment firm headquartered in Detroit, MI is seeking a Senior Manager, Client Services and Lifestyle Team to lead and elevate a newly created team dedicated to delivering white-glove, end-to-end lifestyle management for the firm's managing director, partners, senior executives, and their families. This is not your traditional executive support role. We are looking for a refined, culturally fluent, and highly resourceful leader with a deep understanding of the expectations and nuances of serving top tier executives. From private shopping experiences on Madison Avenue, last-minute luxury travel arrangements, to securing reservations at Michelin-starred restaurants in NYC, Detroit, or D.C.you instinctively know what excellence looks like and how to deliver it. You've walked the floors of Bergdorf Goodman with a client, called in favors to get front-row at a sold-out show, arranged curated experiences at the Master's, and have a trusted network of concierges, art advisors, and elite service providers. You think globally, implement with efficiency, and take great pride in anticipating needs before they're even voiced. What You'll Do: Build, lead, and inspire a high-performing lifestyle services team Deliver 360 luxury lifestyle supportfrom private travel, bespoke gifting, curated events, to day-to-day logistics Cultivate a best-in-class experience marked by discretion, precision, and personalized service Establish best practices, SOPs, and systems to manage requests and track execution Curate and maintain a digital "black book" of elite vendors, service partners, and high-touch experiences Train and mentor, your team to ensure they embody the highest level of service culture Who You Are: An experienced leader with a concierge, hospitality, luxury brand, or private office background A natural coach and mentor Intuitively understand the lifestyle and expectations of elite clients and the ultra-high net worth world Well-traveled, impeccably polished, and discreet with an eye for detail and refinement A strong communicator and natural problem solver who thrives in a dynamic, high-stakes environment Able to manage multiple moving parts with grace, even when plans change on a dime Bachelor's degree preferred, but deep industry expertise and connections speak louder than diplomas Schedule & Culture: Primarily MondayFriday, standard business hours with flexibility for occasional after-hours or weekend requests Based in Detroit, with occasional travel or remote coordination across NYC, Washington, D.C., and beyond Compensation & Perks: Competitive salary: $170,000$190,000 based on experience Annual discretionary bonus Full benefits package including health, dental, vision, and retirement plans An opportunity to shape a legacy-level service team in a growing and dynamic private firm Relocation allowance for the right candidate To Apply: Please apply at for consideration; if already on our job board, click Apply Now. Qualified applicants will be contacted. #indmps

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