**Candidates need to be local to Columbus, OH area**
No Third Parties allowed
Role Summary
The Scrum Master enables one or more DWX product squads to deliver high quality digital employee experiences—spanning collaboration (M365/Teams/SharePoint/Viva), endpoint & identity, and workplace productivity platforms. This position will coach the team on agile principles, foster a culture of continuous improvement, remove impediments, and ensure reliable, incremental delivery against clear business outcomes such as employee experience, adoption, reliability, and supportability.
Minimum Qualifications
• 3–5+ years as a Scrum Master or Agile Delivery Lead supporting platform or product teams.
• Demonstrated experience facilitating Scrum events and applying lean/Kanban for flow.
• Proficiency with Azure DevOps or Jira for backlogs, boards, dashboards, and reporting.
• Strong servant leadership, facilitation, conflict resolution, and coaching skills.
• Ability to navigate dependencies across security, networking, identity, endpoint, and collaboration services.
• Excellent written/verbal communication and stakeholder management.
Preferred Qualifications
• Certifications such as PSM I/II, CSM, SASM, or Kanban (KMP). SAFe experience is a plus.
• Hands on familiarity with Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Viva, Power Platform) and endpoint management (Intune/Autopilot).
• Exposure to ITSM/ITIL practices (incident, problem, change) and service reliability/SRE concepts.
• Experience in regulated or enterprise environments (e.g., healthcare, finance, public sector).
• Comfort with value/metric frameworks: OKRs, DORA/accelerate metrics, DEX/EX, CSAT/NPS.
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