Job Description

BFS Sales Director

The BFS Sales Director will develop, communicate, and implement the strategic direction of CSG's Banking and Financial Services "go to market" activities across North America. This role will leverage extensive Banking and Finance industry knowledge while challenging the assumptions of potential customers to generate new sales opportunities through the creation of unique and compelling value propositions, messaging, positioning documents, and presentations that align CSG with our target markets. This role reports into the Vice President of NACT.

We are looking for a BFS Sales Director who will:

• Develop and implement sales strategies to achieve business objectives and revenue targets in the Banking and Financial Services sector, with a particular focus on the Pricing, Charging and Billing domains in corporate banking.
• Manage and grow key accounts, ensuring customer satisfaction and long-term relationships.
• Collaborate across CSG with cross-functional teams, including Solutioning, Business Consultants, Delivery and Operational teams and other parts of the organization including Marketing, Finance and Product Management to ensure alignment and support for sales initiatives.
• Work openly with select partners where their presence in existing accounts, domain knowledge and expertise and/or complimentary resources supports our growth objectives.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats.
• Prepare and present sales reports, forecasts, and performance metrics to senior management.
• Represent CSG online, among the partner community, at industry events, conferences, and trade shows to enhance brand visibility and generate leads.

Is this opportunity right for you? We are looking for candidates who:

• Have a Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Have 7+ years of holding a proven track record of success in sales within the Banking and Financial Services sector.
• Have experience in selling direct and with partner channels.
• Have a strong understanding of the North American BFS market and its dynamics.
• Have excellent communication, negotiation, and presentation skills.
• Have the ability to build and maintain strong relationships with clients and stakeholders.
• Are strategic thinkers with the ability to analyze data and make informed decisions.
• Have demonstrative success in selling SaaS/software solutions into banks with a delivery component (in-house or from a services partner).
• Have knowledge of digital transformation and fintech solutions such as Zafin, SunTec, FiS, Fiserv and Oracle (not exhaustive) an advantage.
• Have the ability to work in a fast-paced, dynamic environment.
• Have new logo/ hunting skills over account management.

CSGer Perks & Benefits:

• Work from Home
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Please submit your application at . Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range: This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience. $126,547.51-$202,476.22. This role is eligible for a bonus opportunity.

Location(s): United States Remote

Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.

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