Job Description

Provides candidate selection, hiring manager coaching, interviewing techniques and talent assessment across Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Uses and interprets assessment tools, as well as driving workforce planning within client groups. Partners with other team members in pipeline development, sourcing and recruiting operations to deliver on hiring needs across the organization.

Essential Duties and Responsibilities:

• Manages assessment tools in order to facilitate goal achievement.
• Contributes in a measurable way to the development of corporate-wide recruiting strategies and campaigns, the innovation and continuous improvement of corporate-wide recruiting practices, and makes recommendations regarding policies and procedures.
• Ability to meet monthly recruiting goals in a high volume, fast-paced environment.
• Develops internal and external communications and communities to promote Goodwill opportunities.
• Establishes and maintains “trusted advisor” relationships with hiring managers and client groups that are collaborative in nature.
• May recruit primarily for Retail Management positions for our stores across Goodwill of Central and Northern Arizona and affiliated entities, which may include high volume class-style hiring.
• Identifies, qualifies and presents candidates to business leaders.
• Develop robust talent pipelines for ongoing hiring needs by sourcing passive candidates across various platforms, including but not limited LinkedIn and Indeed.
• Responds to employment inquiries from potential candidates and hiring managers.
• Conducts weekly debriefs and status updates with appropriate business leaders.
• Advises managers and team members on staffing policies and procedures.
• Maintains current knowledge of EEO, Affirmative Action, OFCCP, ADA and other related guidelines and laws at the Federal, State and local level. Recommends revisions to comply as regulations change.
• Partners with recruiting team members to continuously innovate and improve on Goodwill’s hiring practices.
• Partners with workforce development in the achievement of Goodwill’s mission.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Builds and maintains positive working relationships with peers and organizational leaders.
• Maintains regular and consistent in-person attendance
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s Degree from an accredited 4-year university or college, or equivalent experience.
• 3+ years of full cycle recruiting experience.
• Advanced Internet Recruiting Strategies (AIRS) or Social Talent certification preferred but not required.
• Applicant Tracking System (ATS) knowledge required. Workday (ATS) experience is especially desired.
• Must be highly proficient in MS Office Suite.
• Strong written, verbal, and interpersonal communication skills.
• Self-starter with a track record of effectively managing multiple searches and projects simultaneously.
• Strong team player with the ability to collaborate and work effectively in groups and in partnership with others.
• Ability to speak and read English proficiently.
• Strong customer service orientation.
• Ability to multi-task and thrive in a fast paced environment.
• Demonstrate high level of professionalism and confidentiality as well as be able to relate comfortably to people in all levels of the organization.
• Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( to learn how to report it.

The job location is 515 N 51st Ave Phoenix Arizona, 85043.

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