Job Description

Job Description

Job Summary: We are seeking a motivated and experienced Retail Store Manager to oversee our online and in-store operations. The ideal candidate will have a strong background in retail management, inventory control, and scheduling. They will also manage our website in collaboration with a web development company and ensure seamless integration between our online and in-store POS systems.

About Us: We are a family-owned candy store, which has been in Western New York for four generations, in operation since 1915. Currently we operate both an online and in-store shopping experience. We specialize in a variety of sweets, including chocolate, sponge candy, boxed candies and other seasonal favorites. Our team is dedicated to providing excellent customer service and maintaining efficient operations within the store.

Key Responsibilities:

• Retail Management: Oversee daily operations of both online and in-store retail environments.
• Inventory Management: Maintain accurate inventory records for store supplies and products using Excel and POS software.
• Scheduling: Create and manage staff schedules to ensure adequate coverage and efficient operations.
• Website Management: Collaborate with a web development company to manage and update the store's website.
• POS Systems: Manage online sales through Shopify and in-store sales through Clover, utilizing Bank of America merchant services.
• Retail Operations Software: Utilize retail operations software to streamline processes and improve efficiency.
• Communication: Exhibit strong face-to-face communication skills and the ability to be direct and clear in interactions.

Qualifications:

• Proven experience in retail management, preferably in a grocery store setting.
• Proficiency in inventory management and POS systems (Shopify and Clover).
• Strong organizational and scheduling skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a web development company.
• Familiarity with retail operations software.
• Experience in social media marketing is a plus.

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