Job Description
Job Title: Program Traffic Manager
Salary: $110,000 - 117,000
Department: Creative
Manager: VP, Creative
Who We Are
Haus Labs By Lady Gaga is not just another beauty brand. They say beauty is in the eye of the beholder, but at Haus Labs we believe beauty is how you see yourself. We want you to love who you are, and it is our mission to spread kindness, bravery, and creativity by providing tools for self-expression and reinvention. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive, equal opportunity workplace.
What You'll Do
Project Management
- Creative Team Workflow: Manage project pipeline & field inbound requests; assign & kickoff new projects with Creative team; manage & maintain project status and communications within project management tool (Asana, Wrike & Figma) & with cross-channel stakeholders. Manage day-to-day workflow of creative team, balancing team priorities & deadlines while driving traffic management
- Project Lifecycle Management: Review and vet project briefs, help seek clarity where needed, & facilitate project kickoffs. Facilitate the creative project workflow from creative reviews & revisions, trafficking, approvals and delivery. Unify teams to work collaboratively, help connect dots to drive a cohesive view & flow of the project, keep teams aligned and serve as a point of contact & source of knowledge through various stages of the project cycle.
- Timeline Management & Tracking: Build project timelines & resourcing plans, share out timelines & milestones. Track status and pace of progress of projects, ensuring smooth & timely completion. Raise risk flags, course-correct & escalate as needed.
- Resource Management: Own Creative team planning calendar & resource allocation, monitor workload & assign projects across a span of timelines and work streams from ad-hoc requests to long-lead campaigns.
- Stakeholder Management: Facilitate Creative prioritization & resourcing discussions with cross-channel teams to ensure the team is prioritizing & working toward business objectives.
- Cross-Channel Program Management for 360 Campaigns & Product Launches: Interface cross-functionally for alignment across all stages of project cycle including briefing, scope & deliverables, strategy, timelines, reviews, approvals & delivery.
- Visual Merchandising: Manage & track all launches and updates relating to US/Canada and EU/UK Sephora gondolas including design and copy deliverables. Schedule internal planogram reviews with cross-functional partners. Coordinate with outside vendors and Sephora teams to develop the creative deliverables milestones to meet gondola production dates. Gather and ship product testers and packaging to gondola vendors for engineering purposes.
- Vendor Support: Track and liaise between creative team members and outside vendors/contractors for the smooth and timely delivery of outsourced collateral including regional copy translations, video edits & asset designs.
Operations
- Budget Management & Reporting: Support invoice tracking and processing related to projects managed.
- Process Management & Implementation: Collaborate with cross-functional teams to develop, implement and champion processes & workflows that drive efficiencies and healthy work environment. Establish process documentation & systems.
- Creative Team Resource Management: Manage long-lead resource planning. Assist with onboarding new team members & collaborators to project management tools & creative team processes.
- Omni-Team Collaboration: Work closely with project managers across teams to ensure clarity & alignment on company-wide timelines & initiatives.
What Skills You'll Need
- 4-6 years of Project Management experience, preferably working with Creative & Marketing teams
- Thorough knowledge of creative process & workflows
- Firm grasp of beauty industry concept to counter milestones & timelines
- Demonstrated organizational and project management skills, with high attention to detail
- Proactive, self-starter with strong initiative and follow-through
- Possesses strong communication skills, diplomacy & ability to bring clarity to ambiguous or complex situations,
- Both an organized & creative thinker with the ability to be flexible and adaptable in a fast-paced environment
- Ability to manage across multiple teams, projects, and priorities efficiently and effectively
- Understanding of retail/e-commerce, beauty and industry trends
- Proven ability to multi-task and manage complexity in a fast-paced environment
- Ability to interact effectively and professionally with cross-functional departments
- Proficient knowledge of Project Management software (Asana, Wrike and/or Figma a plus)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Our Pillars
ART: We are a creative collective that believes art has the power to shape the future.
SCIENCE: We unlock innovation using science and artistry.
KINDNESS: We are a collective community: universal, inclusive and non-binary.
What We Offer
● Medical, Dental & Vision Insurance
● Paid, Equal Parental Leave for Birth, Non-Birth and Adoptive Parents
● Flexible time-off policies
● Cell phone stipend
● 401(k)
● Life Insurance
● funHAUS events
Everyone is welcome in our HAUS
"Baby, you were born this way." Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive, equal opportunity workplace.
Job Tags
Full time, For contractors, Flexible hours,