Job Description

Job Description

Company Description

Brown Family Retina is a leading-edge ophthalmology practice dedicated to providing expert care for diseases and conditions affecting the retina, macula, and vitreous. We treat every patient like family, prioritizing vision preservation and restoration through the latest diagnostic tools and advanced medical and surgical treatments. Our commitment is to personalize care, patient education, and fostering a supportive environment for our community.

Role Description

This is a full-time, on-site role for a Medical Office Receptionist located in Olive Branch, MS. The Medical Office Receptionist will be responsible for greeting patients, handling phone calls, scheduling appointments, verifying insurance information, and managing front desk activities including collecting balances and copays. Additional duties include maintaining a welcoming office environment, and supporting the administrative needs of the medical team.

Qualifications

• Proficiency in Phone Etiquette and Appointment Scheduling
• Experience in Receptionist Duties and front desk operations
• Obtaining prior authorizations
• Understanding of Medical Office workflows and operations
• Knowledge of Insurance Verification processes
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities

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