Manager - Business Continuity Job at SHI International, Austin, TX

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  • SHI International
  • Austin, TX

Job Description

Overview

Manager - Business Continuity at SHI International Corp. The role is based at the SHI Somerset, NJ office, as determined by SHI management.

Job Summary

The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages resources to optimize processes and achieve business goals. This role ensures all Business Continuity Management (BCM) components comply with the Firms ISO-driven Policy and Standards, and is responsible for developing, implementing, and maintaining business continuity and disaster recovery strategies to enhance organizational resilience.

Role Description
  • Develop, maintain, and update comprehensive business continuity and disaster recovery plans across all business units, ensuring alignment with industry standards and best practices.
  • Conduct risk assessments and business impact analyses to identify threats and vulnerabilities and collaborate with stakeholders to develop and implement mitigation strategies.
  • Stay current on emerging risks, industry trends, and regulatory requirements, ensuring business continuity initiatives remain compliant and effective.
  • Plan, coordinate, and lead regular training, testing, and disaster recovery exercises, including obtaining stakeholder approval and managing cross-functional teams to ensure organizational readiness and continuous improvement.
  • Serve as the primary incident coordinator, managing response efforts, communications, and reporting during disruptions.
  • Monitor, analyze, and report on the effectiveness of continuity plans, recommending and implementing improvements as needed.
  • Manage relationships with external partners and vendors to support continuity objectives.
  • Act as a Subject Matter Expert for IT Disaster Recovery, coordinating activities with IT and business partners, and providing technical consulting for complex solutions.
  • Advise business units on contracts, statements of work, and continuity plans for outsourced services to ensure compliance and alignment.
  • Administer Risk and Resiliency (R&R) tools/systems, policy and standards, user training, documentation, and data validation.
  • Support internal BCM governance and operational resilience reviews, website content management, and responses to RFPs and third-party requests.
  • Oversee and optimize resource allocation for business continuity initiatives.
  • Coordinate cross-functional teams during crises to ensure a unified and effective response.
  • Develop succession and continuity plans for key roles and leadership positions.
Behaviors and Competencies
  • Adaptability: Lead others through change and foster a culture open to change.
  • Analytical Thinking: Use advanced analytical techniques to solve complex problems and communicate solutions.
  • Business Acumen: Develop and execute business plans to drive growth and profitability.
  • Change Management: Manage major organizational changes and mentor others in change management.
  • Collaboration: Foster a collaborative environment and ensure all team members are heard.
  • Communication: Effectively communicate complex ideas and mentor others in communication.
  • Continuous Improvement: Identify major areas for improvement and support others in implementing changes.
  • Decision-Making: Facilitate group decision-making and build consensus.
  • Leadership: Drive team performance and take ownership of complex initiatives.
  • Strategic Thinking: Analyze complex situations and align strategies across departments.
Skill Level Requirements
  • In-depth knowledge of business continuity and disaster recovery principles and best practices - Expert
  • Experience delivering training and conducting exercises for BCM/DR - Expert/Advanced
  • Proficiency in BCM software and tools - Advanced
  • Project management proficiency with ability to oversee projects to completion - Expert
  • Analytical, problem-solving, and attention-to-detail skills - Expert
  • Stakeholder management proficiency - Expert
  • Ability to present technical information to diverse audiences - Expert
Other Requirements
  • Completed Bachelors Degree or 4 years relevant experience
  • 7-10 years of BC/DR planning and execution experience in a medium to large company
  • 5+ years of hands-on disaster recovery experience, including runbooks, DR plans, and cloud-based recovery
  • 5+ years of experience as a People Manager
  • Knowledge of standards (ISO 31000, 27001, 22301, NIST, ITIL, etc.)
  • GRC, ITSM tools, BC/DR Planning and Emergency Notification Systems experience
  • Certifications: MBCI/CBCP required; CDRE and ITIL preferred
  • Must be available to work evenings/weekends/extended hours as needed for incident response
  • Ability to travel up to 25%

The base salary range for this position is $120,000 - $135,000. Compensation is based on knowledge, skills, experience, and market location. Benefits may include medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity M/F/Disability/Protected Veteran Status

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Business Development and Sales
  • Industries: IT Services and IT Consulting

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Job Tags

Full time, Work at office, Flexible hours, Weekend work, Afternoon shift,

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