Job Description
Are you passionate about making a difference in the lives of families? We are looking for a dedicated and compassionate Surrogacy Journey Case Manager to guide and support surrogates and intended parents through their surrogacy journey. If you thrive in dynamic environments, excel in problem-solving, and have a keen eye for detail, we want to hear from you!
What You'll Do - Surrogacy Process Oversight: Manage all phases of the surrogacy process, from initial planning to postpartum care.
- Candidate Assessment: Create comprehensive profiles and evaluations for potential surrogacy candidates.
- Surrogacy Education: Provide clients with educational materials and insights into the surrogacy process.
- Client Coordination: Act as the primary liaison among clients, legal experts, medical staff, and mental health professionals.
- Communication & Support: Address client concerns, guide them through emotional and logistical challenges, and provide ongoing support throughout the surrogacy journey.
- Data Management & Reporting: Maintain accurate records and produce timely reports on surrogacy case progress.
- Team Collaboration: Participate actively in team meetings and contribute to collective goals.
- Record Maintenance: Ensure the integrity and confidentiality of all client records.
- Compliance & Ethics: Adhere strictly to legal standards and ethical practices within the industry.
What We're Looking For - Educational Background
- Must be a Licensed Social Worker (LMSW, LCSW).
Experience - Must have at least 4 years of experience in social work, preferably in adult case management (excluding internships).
- Experience in surrogacy, adoption, or third-party reproduction is highly advantageous.
- Experience working with women and pregnancies.
Core Competencies - Exceptional Communicator: Strong ability in both verbal and written communication.
- Emotional Intelligence: High emotional intelligence with the ability to adapt communication styles.
- Technical Skills: Proficient with digital communication tools.
- Organizational Expertise : Strong organizational abilities with a knack for adapting to fast-paced environments.
- Professionalism and Empathy : Maintain professionalism and empathy, especially under pressure.
- Drive: A strong personal commitment to succeed in a dynamic field.
Why You'll Love Working With Us - Employment Details & Benefits
- Status: Full-time, Salary, FLSA Exempt
- Work Schedule: Monday-Friday (flexible hours; some nights and weekends may be required)
- Location: Hybrid – in office and work from home
- Benefits: 401K with matching, Medical, Vision, Dental, Life
- Leave: Paid Time Off and Holidays
- Compensation: To be determined annually, based on experience
Ready to Make a Difference?
If you are ready to embark on a rewarding career that truly impacts lives, we would love to meet you. Apply now to become our next Surrogacy Journey Case Manager and join our dedicated team!
Job Tags
Holiday work, Full time, Internship, Work from home, Flexible hours, Night shift, Weekend work, Monday to Friday,