Job Description
HIRING!!
INTERNATIONAL OPERATIONS SUPERVISOR
Premiere logistics management firm located in New Freedom, PA, that helps small and medium-sized companies effectively compete in todays global marketplace. We provide solutions to the most complex business issues in your supply chain.
Exceptional career opportunity in its International Customer Service Department for an experienced professional. This position reports to the Director of Operations.
Role Description:
The International Operations Supervisor is an onsite position in New Freedom, Pennsylvania and is responsible for overseeing the trade compliance function. Key areas of responsibility include: 1) ensuring compliance with US import regulations as outlined by Customs and Border Protection, FDA, FWS, FTC and other regulatory agencies as well as special trade programs including Foreign Trade Zones and CTPAT, 2) maintaining responsibility for TSA compliance as the companys designated coordinator, and, 3) working cross-functionally within the organization with the Domestic Customer Service, Audit, Solutions, and Finance departments.
Job Functions:
Ensure compliance with import regulations and laws and serve as a subject matter expert on trade compliance matters.
Coordinate ocean & air import and export shipping functions as well as foreign-to-foreign moves and US Customs clearance and related processes.
Actively improve operational process controls and procedures; develop new processes as needed.
Implement metrics to track trade compliance processes and operations.
Define, implement, and conduct compliance audits to ensure corrective action processes are in place to comply with regulations.
Engage with external stakeholders such as third-party suppliers, customs brokers, carriers, and forwarders to identify opportunities and resolve customs compliance risks.
Supervise a small team of customer service representatives.
Read all Customs updates, digest and send summary to the internal team.
Work in accordance with the company values to maintain a positive environment with all teams across all departments; in your role, represent and act in the best interest of the company.
Qualifications:
Exemplifies Core Values: Service, Innovation, Experience, Knowledge, Growth, and Integrity
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