Job Description

Overview

The Library Public Service Specialist I job at CornerStone Staffing, Dallas, TX. CornerStone Staffing has partnered with City of Dallas and is seeking Library Public Service Specialists. If you are enthusiastic about public service, passionate about learning, and ready to connect people with resources, we encourage you to apply!

Job Title: Library Public Service Specialist

Location: Dallas, TX

Pay Rate: $20.00/hour

Schedule: Tuesday Saturday, 8:30 AM 5:00 PM (30-minute lunch), Potential Evening Shifts: May be required on an as-needed basis (11:30 AM 8:00 PM), Saturdays: Library closes at 4:00 PM

Responsibilities

• Provide assistance at library reference desks, responding to customer inquiries and fulfilling research or media requests.
• Conduct community outreach, including visits to schools and public spaces, and engage with all patrons, including members of the homeless community.
• Maintain and organize collections by shelving, sorting, weeding outdated materials, and setting up displays and exhibits.
• Monitor the facility for maintenance needs, report equipment issues, and ensure a clean, functional environment.
• Assist patrons with the use of public computers and library systems, offering troubleshooting and guidance on digital tools.
• Deliver exceptional customer service and support throughout all interactions with library visitors.
• Manage materials processing, donation intake, and ongoing upkeep of library inventory and systems.
• Perform additional duties as assigned to support the librarys mission.

Qualifications

• Education: Bachelors Degree (required)
• Experience: Minimum of 3 years in customer service or working in a library environment
• Strong customer service and communication skills
• Familiarity with reference tools and library research methods
• Comfort with public engagement and outreach
• Proficiency in troubleshooting computer systems and software
• Ability to work both independently and collaboratively in a dynamic public setting
• Demonstrated interpersonal and communication skills.
• Passion for public engagement and technology use.
• Ability to work independently and collaboratively.

Application Process

• Skills Testing
• Drug Testing
• Background Check

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