Overview At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. We create frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy. Thousands of merchants in more than 100 countries trust Signifyd to process billions of transactions securely each year. Legal Operations and Contracts Manager You will help shape and optimize our legal systems and contracting processes while drafting, reviewing, and negotiating agreements. Collaborate with teams across the company to streamline deal cycles, improve our Contract Lifecycle Management (CLM) tools, and support critical agreements such as NDAs, MSAs, and order forms. Primary Responsibilities Contract negotiation: review, draft, and negotiate nondisclosure agreements, master service agreements, and statements of work. Contract lifecycle management: manage the entire contract lifecycle from intake and drafting to negotiation, execution, and renewal, and maintain our contract repository and electronic databases. Sales and stakeholder advisory: serve as the primary point of contact for the sales team and other internal stakeholders, guiding and coordinating throughout the contract lifecycle to ensure efficient and compliant deal execution. Process optimization: develop, maintain, and enforce policies and standard operating procedures for legal and contracting processes, and continuously identify opportunities to accelerate contract closure. System administration: act as the primary legal team interface with other departments to structure cross‑departmental functions and establish and enhance company‑wide IT systems, particularly our CLM tool. Reporting and analytics: manage standard and ad‑hoc reporting and metrics related to contract volume, turnaround times, and other key performance indicators. Cross‑functional collaboration: work collaboratively with the team to continually identify opportunities to accelerate contract closure, respond to inquiries effectively, and develop comprehensive contracting policies. Innovation champion: be a champion for a better, faster, and simpler way of doing things within the legal and contracting functions. Requirements 4+ years of experience in a legal operations or contract management role. 4+ years proven experience drafting and reviewing commercial contracts, including MSAs, order forms, and NDAs. Demonstrated experience managing the full contract lifecycle process in a time‑sensitive environment. Experience managing legal technology, including CLM tools, and integrating systems; familiarity with Ironclad, Zip, Salesforce, or similar platforms is a strong plus. A self‑starter who works with minimal supervision and high integrity, and is a strong and collaborative team player. Outstanding written and verbal communication skills, with the ability to effectively communicate legal and business concepts to a variety of audiences. Fluency in Spanish (full professional fluency). Bachelors degree preferred. Spanish fluency requirement: full professional fluency in Spanish is required for this position. Location & Remote Options This position can be based anywhere in the US, either fully remote or in one of our offices in San Jose, Seattle, Denver, or NYC. Benefits Discretionary Time Off Policy (Unlimited) 401K Match Stock Options Annual Performance Bonus or Commissions Paid Parental Leave (12 weeks) On‑Demand Therapy for all employees & their dependents Dedicated learning budget through Learnerbly Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Short‑Term and Long‑Term Disability Insurance Life Insurance Company Social Events Signifyd Swag Inclusive Interview Experience We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Salary Range USA Base Salary Pay Range – $100,000—$130,000 USD Employment Type Contract #J-18808-Ljbffr Signifyd
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