Job Description

Responsible for providing assistance to Director of Information Technology on maintaining integrity of all IT related systems and ensuring that all IT related hardware and software at the hotel are functioning properly. Responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional friendly and engaging service 
• Assist Director of Information Technology on the implementation of Information Technology to the hotel in accordance with corporate Information Technology standards strategies and priorities.
• Manage the hotels daytoday IT activity ensuring all standards are followed 
• Takes over Director of Information Technology duties in his/her absence.
• Assist enduser problems for all departments within the Hotel.
• Comply with the companys IT Security Policy as it pertains to hardware software security/data safety 
• Support the hotels standalone systems including but not limited to systems connected to the Network point of sales systems all related interfaces file server UPS related devices 
• Work and consult with hardware and software vendors to setup and maintain all required equipment 
• Ensure that the usage and installation of software is in accordance with the software licensing laws 
• Supervise and monitor all IT related hardware and software installations.
• Ensure that critical hotel data is secured backed up on a daily basis and in line with stated corporate standards and best practices.
• Planning coordinating and implementing periodical preventive maintenance schedule for all IT related hardware and software. 
• Assist Director of Information Technology on following up and controlling hotel systems compliance according to corporate Information Technology standards/policies and PCI information security standard.
• Balance operational administrative and Colleague needs 
• Follow departmental policies and procedures 
• Other duties as assigned by Director of Information Technology.

What is in it for you:

• Paid time off
• Medical Dental and Vision Insurance 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee

Qualifications :

Experience and Skills

• Service focused personality is essential and previous leadership experience preferred
• Highly responsible & reliable with exceptional attention to detail 
• CompTIA A certification required 
• Understanding and experience of TCP/IP networks 
• University/College degree in a related discipline required 
• Knowledge with CISCO Network Switches MS HyperV Ruckus WLC
• Knowledge with Barracuda Service Now Opera and POS is a plus
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Ability to work cohesively as part of a team 
• Ability to focus attention on guest needs remaining calm and courteous at all times 
• 3 years experience in a hospitality environment is required
• Selfstarter with a strong sense of commitment.

Physical Aspects of Position (include but are not limited to):

• Seated computer work including constant keyboarding and mousing
• Occasional lifting up to 25lbs

Remote Work :

No

Employment Type :

Fulltime

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