Job Description

Job Title: Room Inspector
Location: Hampton Inn - Biloxi / Ocean Springs, MS
Department: Housekeeping
Reports To: Housekeeping Manager

Position Summary

The Room Inspector plays a vital role in ensuring that guest rooms and public areas consistently meet Hilton brand standards for cleanliness, appearance, and overall guest readiness. This individual conducts thorough inspections, supports and coaches housekeeping staff, and helps deliver an exceptional guest experience.

Key Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness, presentation, and compliance with Hilton brand standards.

• Report and follow up on any deficiencies, including maintenance issues, linens, amenities, or housekeeping standards.

• Provide support, coaching, and feedback to Room Attendants to enhance quality, efficiency, and consistency.

• Communicate daily room assignments and updates to the Housekeeping Manager.

• Verify proper stocking of housekeeping carts and supply closets.

• Assist with training new housekeeping staff on inspection standards and cleaning procedures.

• Coordinate with Maintenance and Front Desk to ensure timely updates on room status.

• Uphold all health, safety, and sanitation standards in compliance with regulatory requirements.

• Respond professionally and promptly to guest service requests encountered during inspections.

• Perform additional duties as assigned by management to support housekeeping operations.

Qualifications

• Previous experience in housekeeping or hospitality preferred.

• Strong attention to detail and commitment to quality standards.

• Ability to thrive in a fast-paced, high-energy work environment.

• Excellent communication and teamwork skills.

• Ability to establish and maintain positive working relationships with associates and guests.

• Flexibility to work varied shifts, including weekdays, evenings, weekends, and holidays.

Physical Requirements

• Regular standing and walking throughout the entire shift.

• Ability to perform repetitive motions, bending, stretching, reaching, stooping, and pushing up to 2030 pounds.

• Must comply with all safety-related procedures while performing duties.

Appearance & Attendance Standards

• Maintain high standards of personal grooming and professional appearance, including wearing the proper uniform and nametag.

• Regular attendance and punctuality in conformance with hotel policies are essential to success in this role.

Benefits

• Competitive pay

• Health, dental, and vision benefits

• Paid time off and holidays

• Employee hotel discounts

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