Job Description
Salary: $55-$70K per year
About Us:
Century Solutions Group, Inc., an IT services provider based in Tyrone, GA with an additional office in Atlanta near the Battery, is dedicated to helping clients succeed by delivering customized technology solutions tailored to their unique needs. Century offers a dynamic and rewarding environment where team members are empowered to learn, grow, and make a meaningful impact.
Job Summary:
The Help Desk II is responsible for delivering high-quality technical support to clients, ensuring the stability, security, and efficiency of IT systems. This role involves managing service requests, troubleshooting hardware and software issues, and maintaining accurate documentation across ticketing and knowledge management systems. The ideal candidate is detail-oriented, client-focused, and capable of balancing multiple priorities in a fast-paced environment.
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Why Join Us?
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