Front Desk Agent-Full Time (English & Japanese Speaking), $34.04/Hour Job at Aulani, A Disney Resort & Spa, Kapolei, HI

RHFCZ0dYMkthWjhaNUxWN2t3QlgvSWJYZkE9PQ==
  • Aulani, A Disney Resort & Spa
  • Kapolei, HI

Job Description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.

Responsibilities :
  • Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
  • Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
  • Strong computer skills and knowledge is required
  • Must feel comfortable handling large amounts of money and possesses a high-level of integrity
  • Ability to reflect a professional image while maintaining guest privacy
  • Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
  • Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
  • Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.

Basic Qualifications :
  • Previous cash handling experience
  • Previous computer experience
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Ability to multi task
  • Ability to confidently utilize service recovery methods
  • Enthusiastic about interacting and helping guests
  • Receptive to special requests
  • Willing to follow instructions and take direction
  • You must be at least 18 years of age to be considered for this role
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Preferred Qualifications:
  • Proficient in English and Japanese Language
  • Knowledge of Hawaiian language preferred
  • Previous work experience in a Hotel/Front Desk environment
  • Previous experience in a high volume, fast paced office type environment
  • Previous Leadership experience
  • Previous experience working in a Hawaiian tourism or hospitality role

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: Aulani Casting, aulanicasting

The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Job Tags

Hourly pay, Full time, Work experience placement, Shift work, Night shift, Early shift,

Similar Jobs

Mosaic

Direct Support Associate (part time) Job at Mosaic

 ...they learn and develop important daily living skills and life...  ...You're practically always on time (or early) and strive to exceed...  ...phrase "That's not my job" is not a part of your vocabulary. When you...  ...Starting Wage: $18.46~ Daily Pay-NEW-manage finances with a convenient... 

TrackFive

Locum Physician (MD/DO) - Nurse Practitioner in Staunton, VA Job at TrackFive

 ...System/EMR: Anthem Will APP be Working Autonomously: YesSupervising Physician Present During Assignment: Yes supervising physician will be...  ...- Alumni Healthcare Staffing offers: Weekly Direct Deposits Travel and Lodging Provided if Needed A+ Rated Malpractice Coverage 24... 

Skyline Ridge Nursing & Rehabilitation Center

Certified Dietary Manager Job at Skyline Ridge Nursing & Rehabilitation Center

 ...maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and... 

The Rundown AI, Inc.

Director of Government Relations, Europe (3411) (Washington) Job at The Rundown AI, Inc.

 ...operations worldwide. For more information, visit Follow Shield AI on LinkedIn, X and Instagram. The International Director of Government Relations for Europe will lead Shield AI's government relations strategy across European markets, building and maintaining... 

Schneider Electric

Owner-operator Van Truckload truck driver Job at Schneider Electric

At Schneider Electric, we seek a dedicated and reliable Owner-operator Van Truckload Truck Driver to manage deliveries in a timely and safe manner, while ensuring the highest levels of efficiency and customer satisfaction. This role is pivotal in our logistic network that...