Job Description

Director, Food Quality and Safety

Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we're committed to delivering high-quality food that's convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction.

At Hana Group, we believe our people are the heart of our success. We're proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company's success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement.

Joining Hana Group means being part of a fast-paced, entrepreneurial company that's transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that's growing across the U.S., Hana Group could be the perfect fit for you.

Job Description

Hybrid Schedule: 2-3 Days in Office Required

The Director of Food Quality and Safety is responsible for leading the company's food safety and quality assurance programs. This position oversees all aspects of quality control, food safety, regulatory compliance, and product testing to ensure products meet stringent standards.

Key Competencies: Business Strategy, Understanding Retail and Various Retail Channel Environments, Influence and Negotiation, Financial Acumen and Data/Analytics, Consumer/Customer Focus, Planning and Priority Setting, Innovation, Communication and People Leadership

Duties & Responsibilities:

• Develop and direct the strategic vision and goals for the food quality and safety department
• Develop and implement food safety programs, policies, and procedures to ensure compliance with all federal, state, and local regulations
• Stay up to date on changes to food safety regulations and industry standards. Implement policy/program updates as needed
• Manage the food quality and safety department budget and resources
• Oversee all food safety and quality assurance activities including facility inspections, HACCP plans, product testing, and supplier audits
• Manage relationships with regulatory agencies and ensure all permits, licenses, and certifications are up to date
• Oversee all laboratory testing to ensure accuracy and compliance
• Analyze quality and production data to identify trends and issues. Implement corrective actions as needed
• Prepare reports for senior leadership on department performance, regulatory updates, and industry best practices
• Oversee product recalls and withdrawals if issues are identified. Conduct root cause analyses for all quality-related incidents
• Develop and conduct employee training programs on food safety and quality assurance topics

This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.

Qualifications

• Bachelor's degree in food science, food technology, or related field required; advanced degree preferred and 10+ years in food quality and safety management, including 5+ years in a leadership role or equivalent combination of education and experience
• Strong understanding of food safety systems and programs such as HACCP
• Ability to interpret and comply with food safety regulations
• Experience working in a regulated food production environment
• Proven track record of developing/implementing successful food safety strategies
• Strong business acumen with analytical and problem-solving abilities
• Proficiency with quality/safety management software tools
• Strong leadership, project management, and people management skills
• Ability to travel up to 40% of the time for audits, meetings, and conferences
• Excellent communication, interpersonal and relationship building skills in English
• Strong grasp of Hana Group standards, mission and core values

Additional Information

Hana Group North America is an Equal Opportunity Employer

Salary: $120,000-$130,000 USD Annually

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