Customer Service Representative Job at XPO Logistics, Sioux Falls, SD

Q3FocUVYK0ZiSjhXNEx4OGx3ZFcvWVhiZmc9PQ==
  • XPO Logistics
  • Sioux Falls, SD

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.46
  • 11:00AM-7:30PM
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Toyota IN

High-Tech Production Maintenance Specialist (Hiring Immediately) Job at Toyota IN

Overview Who we are Toyota Manufacturing is looking to develop new innovative solutions to support the future of mobility, and values being a member of a local and global community. We offer an inclusive team environment that values "respect for people" and we are ...

Cintas

Fire Alarm Systems Inspector Job at Cintas

**Requisition Number:** 182108**Job Description** Cintas is seeking a Fire Alarm Systems Inspector for our Fire Protection business. Responsibilities include inspecting and testing fire alarm systems to the prescribed standards; system checks in accordance to fire... 

Weatherford Rehabilitation Hospital, LLC

Licensed Vocational Nurse (LVN) - Full Time Days Job at Weatherford Rehabilitation Hospital, LLC

 ...further! Our state-of-the-art rehabilitation hospital in Weatherford, TX is looking for a full time day shift Licensed Vocational Nurse (LVN) to join our dynamic and thriving healthcare organization committed to providing exceptional patient-centered care, and we want... 

Aerotek

Medical Device Assembler Job at Aerotek

 ...in the shaft.+ Heat seal the catheter tip using an oven.+ Install the catheter's connection to the device for power.**Essential Skills**+ Experience with medical devices, specifically balloon catheters and microscope usage.+ Proficiency in GMP, MPI, and LHR protocols... 

USAA Careers

Licensed P&C Insurance Representative (Signing Bonus) Job at USAA Careers

 ...part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. Theres a lot to learn, but the journey is mapped out and USAA is willing to...