Customer Service (Remote) Job at Path Arc, Moreno Valley, CA

QzY5aEVINkdiNTBXNUwxOGtBVlcrSWJmZmc9PQ==
  • Path Arc
  • Moreno Valley, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

Jovie

Babysitter/Nanny Job at Jovie

 ...Here's the opportunity: Jovie is looking for upbeat, engaging nannies to provide support to loving local families while caring for...  ...hours a day. Speak English fluently Your 2 or more years of experience (paid or unpaid!) working with children means you can provide... 

ARC Logistix LLC

Amazon Package Delivery Driver - Immediate Hiring! Job at ARC Logistix LLC

 ..., and seasonal driver positions available with ARC Logistix for Amazon package delivery in the San Jose area! No experience required! Weekly...  ...Flexible schedules FREE stylish Amazon-branded uniforms Drive Amazon-branded vans Professional development assistance... 

Big Dave's Cheesesteaks Charlotte

Fast Food Cashier Job at Big Dave's Cheesesteaks Charlotte

 ...customers, type them into the register, and send them to the kitchen staff Ensure all orders are delivered to the customers in a timely...  ...is essential About Company Big Dave's Cheesesteaks is a fast-growing restaurant chain featuring West Philly-style... 

One Medical

Phlebotomist/Administrative Assistant Job at One Medical

 ...assigned by management. What youll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer... 

Tri-Vin Wines and Spirits

Junior Graphic Designer Job at Tri-Vin Wines and Spirits

 ...Job Description Job Description Position Overview: We are seeking a highly skilled and creative Junior Graphic Designer to join our team. In this role, you will play a critical part in designing, marketing, advertising, and printing. This position provides an excellent...