Customer Service / Live Chat Agents -REMOTE (Part Time / Full Time) Work From Home Job at Randall Fielder, Houston, TX

QWFwb0hYMkdZSllmNDcxOG5ReFo4SWpiZVE9PQ==
  • Randall Fielder
  • Houston, TX

Job Description

We are seeking highly motivated and dependable Customer Service / Live Chat Agents to join our remote support team. As a Chat Agent, you will be responsible for delivering exceptional customer service via live chat, email, and possibly phone. This is a remote position with flexible scheduling options (both part-time and full-time).Key Responsibilities:Provide real-time assistance to customers via live chat and/or emailAnswer questions regarding products, services, orders, returns, and technical supportTroubleshoot basic issues and escalate more complex problems as neededMaintain a high level of professionalism and empathy with customersDocument customer interactions clearly and accuratelyMeet or exceed performance metrics including response time, customer satisfaction, and resolution rateFollow company policies, procedures, and scripts where applicableQualifications:High school diploma or equivalent (college preferred)Previous customer service or call center experience is a plusStrong written communication skills (spelling, grammar, tone)Comfortable multitasking in a fast-paced, remote environmentTech-savvy; ability to quickly learn new tools and platformsReliable internet connection and access to a quiet work environmentAbility to work independently with minimal supervisionSchedule & Benefits:Flexible shifts available: day, night, weekendPart-time (1530 hrs/week) or Full-time (3040 hrs/week)Paid training providedOpportunity for growth and advancementWork from the comfort of your home
recblid z3d5zkubxsohhgb9hz9mgcxw41iaum

Randall Fielder

Job Tags

Remote job, Full time, Part time, Work from home, Flexible hours, Night shift,

Similar Jobs

Outsource

Cable Technician Job at Outsource

 ...Cable Technician - $20-$30/hr - DOE We are currently hiring Cable Technicians with 2+ years of experience performing low voltage cable installation in a commercial environment. Candidates are encouraged to apply ASAP as we have an immediate need in the Mankota Area... 

Salem Hospital NSMC

Housekeeper - Evenings Job at Salem Hospital NSMC

 ...work aimed at preventing the spread of any diseases by thoroughly cleaning and sanitizing areas, properly disposing of hazardous waste,...  ...$20.41/Hourly Grade 1 EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will... 

AppleOne

Accountant Job at AppleOne

 ...Description Job Description We are looking for an experienced Accountant with strong QuickBooks Online expertise to join our team. The...  ...and compliance with internal accounting procedures. A Bachelors Degree in Accounting, Finance, or a related field, along with... 

Djangojobs

Python Developer - Django Job at Djangojobs

 ...Backend developer needed for development and maintenance of an analytics product. The person we are searching for will...  ...problems and have a strong background programming in Python and the ability to work with Django. Required Experience: ~5 years working in a fast... 

Collective Health

Lead Software Engineer, Mulesoft Healthcare Integrations (San Francisco) Job at Collective Health

 ...leading technical initiatives. The ideal candidate will have over 8 years of experience in integration engineering, strong knowledge of Mulesoft, and proficiency in Java. This is a hybrid position based in San Francisco, offering competitive compensation and benefits. #J-1...