Job Description

Corporate Reception Coordinator

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work.

Position Summary: The Corporate Reception Coordinator holds a pivotal role as the initial point of contact for the organization, carrying significant responsibility. This role entails warmly welcoming and directing visitors, managing inbound and outbound communications, and successfully executing various administrative duties in support of both the Human Resources department and the broader organization. This role requires 2+ years of professional office experience, preferably in a customer facing role. The Corporate Reception Coordinator interacts with all SIG employees and visitors.

FLSA: Non-exempt

Job Duties and Responsibilities:

• Greet and welcome visitors in a warm and professional manner.
• Manage and maintain the front desk to reflect the professionalism and brand of the company.
• Record greetings/special messages in voicemail system. Answer, screen and forward incoming phone calls.
• Manage conference room schedules and changes along with ensuring they are ready for meetings.
• Handle basic inquiries and direct more complex inquiries to appropriate staff members.
• Ensure the confidentiality and protection of sensitive information.
• Scan incoming invoices to Accounts Payable.
• Process outgoing FEDEX shipments and maintain supplies for FEDEX and USPS.
• Process incoming and outgoing mail, maintain postage machine funds and supplies.
• Organize and maintain yearly Food Drive and other similar events.
• Prepare Monthly Employee Service Award packets and cards for distribution.
• Provide internal communication via company intercom system.
• Maintain employee telephone list.
• Update communication boards, publish weekly company newsletter, and organize newsletter distribution.
• Maintain Emergency Evacuation List for HR.
• Support the corporate HR team with an array of projects, ensuring alignment with organizational goals and enhancing overall HR effectiveness.
• Communicate effectively to supervision regarding problems and corrective action.
• Engage in Continuous Improvement projects/tasks.
• Participate in and sustain 5S Standards.
• Must follow all required Safety and ISO procedures.
• Miscellaneous duties as assigned.

Education/Experience & Skills:

• High school diploma or equivalent, or related experience and/or training; or equivalent combination of education and experience. Associates or Bachelors degree preferred. 2+ years of professional office experience, preferably in a customer facing role required.
• A positive attitude, exceptional customer service skills, and strong communication and interpersonal abilities are key.
• Strong organizational and multitasking abilities.
• Punctuality and consistent attendance are essential.
• Proficiency with office equipment, including computers, phone systems, mail systems and Microsoft Office or similar software.
• Must be able to clearly, concisely, and accurately convey ideas and information to others, both verbally and in written form.
• Ability to complete tasks as assigned in a timely manner and require little supervision.
• Adhere to break times, 15-minute breaks and 30-minute lunch breaks.

Working Conditions:

• Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
• Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
• Ability to lift up to 25 pounds.
• Must wear required Personal Protective Equipment (PPE) where required.
• Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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