Job Description
BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...Job Summary The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities... ...Alaska: Security Guard license required. Arkansas: Private Security Officer (PSO) registration or Commissioned Security Officer...
...:: Bristlecone is a supply chain and business analytics advisor, serving customers across a wide range of industries. Rated by Gartner as among the top ten system integrators in the supply chain space, we are uniquely positioned to solve contemporary business problems...
eDiscovery Analyst (Specialist in Relativity, Reveal or Everlaw) Position Summary : The eDiscovery Analyst, specializing in Relativity... ...Relativity being beneficial. # Work Requirements : This is a remote role. Availability to monitor and respond to emails and...
...Within the Defense Sector, the Airborne Systems Business Area at Leidos currently has an opening for a talented Aviation Senior Software Test Engineer to work in our Huntsville office. This is an exciting opportunity to use your experience to help test and develop software...
...SuzhouTaihu Golf Club, National Top 10 Golf Courses/Specified Course in China of Ladies European Tour, Located in Suzhou Taihu National Tourism & Vacation Zone, with first class facilities and environment, theres a 5-star hotel in our Golf Club, and a 300 seats restaurant...