Carrier Development Manager Job at M W Logistics Llc, Dallas, TX

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  • M W Logistics Llc
  • Dallas, TX

Job Description

Job Description

Job Description

The Carrier Development Manager is responsible for building, nurturing, and expanding MWL’s carrier network to ensure reliable, cost-effective, and scalable transportation capacity for our customers. This role blends strategic growth initiatives with hands-on relationship management, recruiting new carrier partners, negotiating competitive rates, ensuring compliance, and driving continuous improvement. The ideal candidate will serve as a trusted partner to carriers while aligning capacity strategies with MWL’s overall business objectives.

Key Responsibilities

Carrier Recruitment & Onboarding

  • Identify, qualify, and onboard new carrier partners across multiple modes (truckload, LTL, intermodal, etc.).
  • Maintain a robust and diversified carrier pipeline to support customer and company growth.
  • Ensure carriers meet MWL’s compliance standards (safety, insurance, certifications).

Strategic Carrier Network Growth

  • Identify gaps in carrier coverage by geography, equipment type, and industry segment.
  • Develop and execute strategies to expand MWL’s carrier network accordingly.
  • Leverage digital freight platforms, load boards, and analytics tools to optimize sourcing.

Relationship Management

  • Build and maintain long-term partnerships with carriers to secure consistent capacity and strengthen loyalty.
  • Act as the primary point of contact for carrier escalations, service issues, and conflict resolution.
  • Conduct regular business reviews with carriers to evaluate performance, opportunities, and growth potential.

Rate Negotiation & Procurement

  • Negotiate competitive rates while balancing service quality and profitability.
  • Provide market intelligence and capacity insights to the pricing and procurement team.
  • Support customer bids, RFPs, and contractual agreements by aligning carrier capacity strategies.

Performance Management & Development

  • Track and analyze carrier performance using KPIs (on-time delivery, acceptance rates, claims, communication, etc.).
  • Develop and implement corrective action plans for underperforming carriers.
  • Proactively support carrier partners with process training, visibility tools, and relationship-building to improve long-term performance.

Compliance & Risk Management

  • Ensure carriers meet all federal, state, and MWL compliance requirements (FMCSA, DOT, insurance, safety).
  • Manage onboarding documentation, carrier contracts, and risk assessments.
  • Partner with legal and insurance teams for claims, disputes, and liability issues.

Qualifications

  • Bachelor’s degree required. Degree in Supply Chain, Logistics, Business, or related field preferred.
  • 5–7 years of experience in carrier sales, procurement, or logistics operations (minimum 3 years required).
  • Strong negotiation and relationship management skills.
  • Knowledge of transportation regulations, safety, and compliance requirements.
  • Proficiency in TMS (Transportation Management Systems) and carrier management platforms.
  • Excellent communication, analytical, and problem-solving skills.

Core Competencies

  • Strategic thinker with the ability to design, build and scale carrier networks.
  • Results-driven with a strong focus on KPIs and continuous improvement.
  • Adaptable, resilient, and effective in conflict resolution.
  • Strong interpersonal and influencing skills with carriers and internal stakeholders.
  • Tech-savvy with the ability to leverage digital freight tools and data analytics.
  • Ability to thrive in a fast-paced, deadline-driven logistics environment.

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