Job Description
Business Office Manager
Position Title: Business Office Manager
Department: Administrative
Reports to: Executive Director
FLSA Status: Non-Exempt
Wage Range: $32.00 - $35.00
General Purpose
Supports community operations by maintaining business office systems.
Essential Duties
- Obtain deposits for new move ins.
- Assist with managing resident trust, including printing, and distributing monthly statements.
- Maintain census and report status changes.
- May attend stand-up meetings at the request of the Executive Director.
- Participate in billing and payment processes including preparing bank deposits, and handling and reconciling petty cash.
- Generates monthly billing statements, including AR/AP reports and duties.
- Undertake collection activity for bad debts.
- Responsible for assisting in the recruiting, hiring, and onboarding processes.
- Handles payroll and HR functions for the community.
- Responsible for tracking employee credentials, annual education, and other learning tasks through the learning system.
Supervisory Requirements
May provide or assist with supervision at discretion of the Executive Director.
Qualification
Education and/or Experience
High school diploma or equivalent. Strong understanding of senior living billing and payment. Proficient in Microsoft products computer skills. Preferably one year's experience in long-term care facility. Ability to meet deadlines in a timely manner.
Language Skills
Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Knowledge and experience with PCC and Workday systems preferred.
Physical Demands
The essential functions of this position require the following physical abilities: Prolonged use of computers. Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 50 pounds frequently. Climbing, balancing, stooping, kneeling, or crouching. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate.
Additional Information
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
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