Job Description

Job Description

Job Description

We are looking for a meticulous Banking Analyst to join our team in Kerrville, Texas. In this role, you will provide exceptional customer support while managing a variety of financial transactions and banking operations. This position offers a chance to contribute to the success of our branch by supporting customer needs and maintaining compliance with banking regulations.

Responsibilities:
• Assist customers with a wide range of banking transactions, including deposits, withdrawals, loan payments, and balance inquiries.
• Process specialized transactions such as wire transfers and cashier’s checks, ensuring accuracy and adherence to banking policies.
• Open and manage deposit accounts while educating customers about available bank products and services.
• Maintain and balance cash drawers daily, ensuring all transactions are accurately accounted for.
• Identify customer needs and recommend additional banking services, such as lending options or online banking tools.
• Stay informed of current banking policies and regulatory requirements, including compliance with anti-money laundering and Bank Secrecy Act standards.
• Address and resolve customer concerns in a precise and timely manner.
• Support branch goals by actively participating in sales initiatives and community outreach efforts.• High school diploma or equivalent is required; college coursework is preferred.
• At least 2 years of experience in banking, cash handling, or customer service is essential.
• Strong attention to detail and the ability to multitask effectively in a fast-paced setting.
• Excellent communication and interpersonal skills with a focus on delivering outstanding customer service.
• Familiarity with banking software systems and proficiency in office productivity applications is preferred.
• Basic troubleshooting skills and experience with tools like Active Directory and Windows 10 are beneficial.
• Knowledge of financial processes such as wire transfers, ACH transactions, and daily cash deposits.

Job Tags

Work at office,

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