Job Description

Job Description

Job Description

Are you passionate about problem-solving and customer service? Do you thrive in a fast-paced environment and want to grow with a company that values your skills? Join American Freedom Insurance Company (AFIC), a leading force in nonstandard auto insurance, as we expand in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. Rated "A+" Superior by A.M. Best, we're looking for a dedicated Claims Adjuster who’s ready to make an impact!

This position is located in Mount Prospect, IL.

Why Join Us?

At AFIC, you'll find a supportive, dynamic workplace where we encourage both professional and personal growth. Our team-oriented, casual work environment and competitive benefits make AFIC a place where your contributions truly matter.

Key Responsibilities

As a Claims Adjuster, you’ll be at the forefront of our customer interactions, helping our policyholders navigate the claims process smoothly:

• Investigate & Resolve Claims: Work with moderate supervision to assess and resolve auto claims, focusing on coverage, liability, and damages.
• Judgment & Decision-Making: Use sound judgment to analyze exposure and determine the best course of action.
• Cost Control: Minimize claims costs and expenses while ensuring a positive outcome.
• Extensive Interactions: Collaborate with all parties involved in the claims process.
• Process Improvement: Identify ways to boost efficiency and effectiveness.
• Timely Documentation: Record and communicate claims activity clearly and efficiently.

What We’re Looking For

We’re looking for a claim professional with a passion for adjusting claims cost-effectively, utilizing their customer service skills, and the know-how to handle claims with confidence. Requirements:

· Minimum 3 years of experience in personal auto claim processing

· Strong problem-solving skills and attention to detail

· Tech-savvy with excellent communication abilities

· Spanish speaking a plus

· A team player with a can-do attitude and "street smarts"

· Superior coverage analysis and negotiation capable

· Bachelor’s degree is a plus!

What We Offer:

AFIC provides a competitive benefits package and the flexibility to work from home:

• Competitive Salary: Get rewarded for your expertise and dedication
• Financial Security : 401K with up to 6% company match
• Health & Wellness :
• Blue Cross Blue Shield PPO, HMO, or HSA
• Discounted dental and vision coverage
• Access to  telemedicine services for virtual healthcare consultations
• Job Stability:  American Freedomhas grown annually for over 12 straight years and we are an exceptionally strong financially with an  A+ Superior rating by A.M. Best
• Work-Life Balance : PTO, holiday pay, and a focus on your work-life balance
• Career Development : Paid training, ongoing professional development, and state licensing reimbursement
• Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more!

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.

Company Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.

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