Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated AML Business Advisor Lead, you will consult, develop and implement compliant Anti-Money Laundering/ Know Your Customer (AML/KYC) solutions to influence business decisions for Bank Financial Crimes. Develops effective best in practice solutions to the most sophisticated business challenges. Identifies risks and opportunities to change, improve, or streamline existing business projects and initiatives. Acts as a subject matter resource during solution development and implementation to guide businesses’ awareness, understanding of and compliance with key processes and relevant regulatory requirements (including but not limited to BSA, OFAC, USA Patriot act, etc.) that may span multiple areas of law or rules applicable to the business and its activities, members, services or products. Leads project prioritization and coordination to best lead business resource utilization within assigned functional area. Lead multiple projects with team members across multiple functions.

As a dedicated AML Business Advisor Lead , you will direct, lead, and report out on aspects of several strategic initiatives and change management processes across Bank Financial Crimes, often incubating in one part of the organization and then driving throughout Bank Financial Crimes for consistency. The Business Advisor Lead is expected to be comfortable in flexing and adapting to a wide range and depth of responsibilities, which can vary over the course of the day and week, e.g., leading team process design and improvement actions to gathering data for and preparing status reporting to facilitating meetings with leader partners to inform progress and/or gain consensus on next steps for assigned portfolio or initiative activities. The Business Advisor Lead should be largely self-directed in learning and gathering information from large constituent and partner groups to frame a design or reporting plan for assigned initiatives and portfolio and may be assisted by a Business Advisor Senior throughout information gathering, execution, and reporting, as needed.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Provides gap analysis, recommendations, and strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity in direct support of AML/KYC initiatives.
• Leverages and shares standard processes gained from expert industry knowledge to see opportunities for business efficiencies and minimizes risk.
• Researches, plans, develops, implements, and coordinates business requirements, procedures, contracts, and processes to ensure compliance, and adherence to USAA's dedication to being World Class.
• Identifies strategic partners and team members to successfully communicate programs strategic impact.
• Leads a matrixed team to evaluate programs long term efficiency and impact to business programs, as vital.
• Maintains and demonstrates awareness of primary regulation commonly applicable to regulated financial institutions in the U.S. (e.g. anti-money laundering, anti-bribery and corruption, fair lending and sales practices rules, etc.).
• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience with credit cards and/or deposits and/or directly related experience.
• Experience and ability to exercise oversight, knowledge and understanding of financial crime and AML policies, procedures and control arrangements in a complex financial organization.
• Demonstrated ability in leading projects, which may have involved cross-functional teams, conducting research to identify root cause, system issues, process gaps and opportunities and providing viable solutions.
• Ability to provide effective consultation, to all levels of management, using the latest industry standard processes and internal resources.
• Experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs.
• Experience in negotiating, prioritizing and influencing to achieve desired business results.
• Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.
• Expert knowledge of well-adapted execution, organizational change, and/ or risk management practices.
• Extensive experience in supporting business processes to meet BSA/ AML or similar regulatory requirements.
• Extensive experience leading change in a matrixed organization.
• Expert knowledge of Microsoft Office tools.

What sets you apart:

• Experience and business acumen in Anti-Money Laundering/Sanctions, Fraud Management, and/or Claims and Disputes Handling topics (Operations, Business Risk & Controls or Independent Risk Management functional roles) and/or in Agile technology development.
• Proven skills in collaborative interacting with partners, influencing, facilitating, and questioning to yield substantive and relevant descriptions and other critical information needs.
• Experience creating/ building and delivering story boards (e.g., process flows/ connections, data driven insights) and management presentations.
• Proven experience in driving and achieving a continuous process improvement team environment.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $127,310 - $243,340 .

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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